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New Setup Network Status 'Public Network'

Bodach17 — Fri, 13 Aug 2021 15:55:49 GMT

Broadband smarthub setups using 'Public Network' where I have security restrictions. How do I change it to set up in 'Private Network' instead? Doesn't let me change it. This was not the problem on previous ISP

Re: New Setup Network Status 'Public Network'

Keith_Beddoe — Fri, 13 Aug 2021 16:11:51 GMT

@Bodach17

https://docs.microsoft.com/en-us/answers/questions/73866/how-to-change-network-settings-from-public-to-priv.html

New connections are assumed to be public, until you change them.

Also, make sure you turn off smart setup.

https://www.bt.com/help/broadband/what-is-smart-setup-on-the-bt-hub--how-can-i-turn-it-on-and-off-

Re: New Setup Network Status 'Public Network' SORTED!

Bodach17 — Sat, 14 Aug 2021 17:02:16 GMT

Thanks for your help. Although none of the advice given resolved my problem directly, it did identify that I had an issue with a Critical Update in BIOS which had become considerably outdated. So not a BT issue.

Fortunately I had maintenance cover and got technical support to update and flash the BIOS, as I couldn't perform this process via Windows Update.

So indirectly, each one helped by process of elimination. All sorted!

Cheers ALL!