https://community.bt.com/t5/Archive-Staging/Smarthub-2-connection-problems/m-p/2186982#M1233991 <P>thank you - I'' do this.</P> Mon, 04 Oct 2021 18:03:44 GMT DB54 2021-10-04T18:03:44Z https://community.bt.com/t5/Archive-Staging/Smarthub-2-connection-problems/m-p/2186969#M1233989 <P>Hello; I've had my Smarthub2 for approx 6 weeks (BT told it would be a good acquisition). Since then,&nbsp; I keep getting "can't connect to Internet" message on laptop.&nbsp; I've lived with this, as after a few seconds, the connection will be made, and all is ok.&nbsp; However, seems to be getting worse. Any advice would be welcome. Thank you in advance.</P> Mon, 04 Oct 2021 17:30:03 GMT https://community.bt.com/t5/Archive-Staging/Smarthub-2-connection-problems/m-p/2186969#M1233989 DB54 2021-10-04T17:30:03Z https://community.bt.com/t5/Archive-Staging/Smarthub-2-connection-problems/m-p/2186976#M1233990 <P>Make sure you turn off "smart setup" on the Smarthub. <BR /><BR />See link how to do that.<BR /><BR /><A href="http://bt.custhelp.com/app/answers/detail/a_id/44328/~/what-is-smart-setup-on-the-bt-hub%3F-how-can-i-turn-it-on-and-off%3F" target="_blank">http://bt.custhelp.com/app/answers/detail/a_id/44328/~/what-is-smart-setup-on-the-bt-hub%3F-how-can-i-turn-it-on-and-off%3F</A><BR /><BR /><BR /></P> Mon, 04 Oct 2021 17:43:07 GMT https://community.bt.com/t5/Archive-Staging/Smarthub-2-connection-problems/m-p/2186976#M1233990 gg30340 2021-10-04T17:43:07Z https://community.bt.com/t5/Archive-Staging/Smarthub-2-connection-problems/m-p/2186982#M1233991 <P>thank you - I'' do this.</P> Mon, 04 Oct 2021 18:03:44 GMT https://community.bt.com/t5/Archive-Staging/Smarthub-2-connection-problems/m-p/2186982#M1233991 DB54 2021-10-04T18:03:44Z