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New BT user. Wifi a bit disappointing

Johnmlowe — Tue, 12 Oct 2021 16:56:04 GMT

Recently rejoined BT from Plusnet. Was using Smart Hub router from previous BT account. Worked fine.

Have got new latest edition Smart Hub from BT but noticing that wifi reception doesn't seem as good. Thought this latest hub was supposed to be better than my last on for wifi..

Have always used Powerline Ethernet and Powerline extenders. Still the same, all are connected ok but as I said wifi seems not as good. Slow to connect, or won't connects sometimes.

Any ideas?

Many thanks,

John

Re: New BT user. Wifi a bit disappointing

pippincp — Tue, 12 Oct 2021 17:19:20 GMT

Have you turned off smart setup as that can affect it.

Re: New BT user. Wifi a bit disappointing

Johnmlowe — Tue, 12 Oct 2021 18:15:49 GMT

Thanks for your reply.

Yes I have switched that off.

John

Re: New BT user. Wifi a bit disappointing

imjolly — Tue, 12 Oct 2021 19:47:58 GMT

Have you selected the wireless channels manually instead of auto probably use a WiFi analyser on phone to see channels in use and select a free or less congested channel

Re: New BT user. Wifi a bit disappointing

Johnmlowe — Tue, 12 Oct 2021 21:31:21 GMT

No, I will give that a go.

Thanks,

John

Re: New BT user. Wifi a bit disappointing

Stu_H — Sat, 16 Oct 2021 12:04:21 GMT

When you use a WiFi analyser take into account it’s not always going to show all connections. Clients don’t tend to have the range of a router so it gives a rough idea.
Also take into account many use Auto so channels change through the day as well as other environment factors.
if I use say my MacBook it will show around 8 but if I use my routers scan I can see 37 and in a week a total of 90. Not all will cause interference and most are aimed at 2.4.