This topic

Use Bt business smart hub at home

rizla13 — Tue, 02 Nov 2021 10:36:11 GMT

I have a spare bt business smart hub from work. Can i use this at my home on bt residential broadband and take advantage of the bridge mode option that only business hubs have?

Re: Use Bt business smart hub at home

licquorice — Tue, 02 Nov 2021 14:33:38 GMT

Yes

Re: Use Bt business smart hub at home

rizla13 — Tue, 02 Nov 2021 14:41:43 GMT

thank you

will i just have to use the same username login details from my current homehub and put that in the business hub?
currently on the business hub it set to : btbusinesshub@business.btclick.com

also will the hub still receive future updates and won’t write over the business hub modem mode settings?

Re: Use Bt business smart hub at home

imjolly — Tue, 02 Nov 2021 14:54:13 GMT

yes you need to use the normal residential login bthomehub@btbroadband.com and any password

updates should be ok and automatic

Re: Use Bt business smart hub at home

Keith_Beddoe — Tue, 02 Nov 2021 15:17:54 GMT

Surely if you are using it in the modem only mode, then PPPoE authentication would be done on your own separate router?

Re: Use Bt business smart hub at home

rizla13 — Tue, 02 Nov 2021 15:20:05 GMT

I have fibre 1 service which is fttc (max 80mb)

will i need PPPoA or PPPoE settings for my new router?

and where would i get these settings from?

Re: Use Bt business smart hub at home

rizla13 — Tue, 02 Nov 2021 15:22:34 GMT

Im not sure. Hence why I’m asking on here for advice.

Re: Use Bt business smart hub at home

licquorice — Tue, 02 Nov 2021 15:22:45 GMT

PPPoE, not sure what you mean by 'where would I get those settings from'

Re: Use Bt business smart hub at home

rizla13 — Tue, 02 Nov 2021 15:31:13 GMT

Ok so this is what im trying to do

use bt busines hub in modem modem and connect my linksys velop and use that as the router

so on the bt hub i change the username to the residential one and on the velop i use PPPoE?

Re: Use Bt business smart hub at home

licquorice — Tue, 02 Nov 2021 15:34:30 GMT

No, the PPPoE username and password are entered on the Linksys. No credentials are required on the hub as a modem. If there is a setting on the hub for VLANid, set it to 101

Re: Use Bt business smart hub at home

rizla13 — Tue, 02 Nov 2021 15:37:03 GMT

Ok thanks. I’ll give it a try when i get home and update
Is it better to factory reset the hub?

Re: Use Bt business smart hub at home

licquorice — Tue, 02 Nov 2021 15:39:36 GMT

Yes, its always a good idea to start with a clean config.

Re: Use Bt business smart hub at home

rizla13 — Tue, 02 Nov 2021 15:45:14 GMT

Thanks
Lastly which Ethernet port do i use from the business hub to the Linksys velop. There are 4. Can i use any or has to be a certain one?

Re: Use Bt business smart hub at home

licquorice — Tue, 02 Nov 2021 15:50:59 GMT

Probably won't matter, not sure if only 1 port is activated when in bridge mode. If so, it is likely to be either port1 or port4

Re: Use Bt business smart hub at home

Keith_Beddoe — Tue, 02 Nov 2021 15:58:33 GMT

@rizla13

Does the Business Smart Hub have a phone socket for Digital Voice on it like the Residential one?

If it does, then I wonder if BT Digital Voice will work if the hub is in modem only mode, as that would provide a solution to those people who want to use their own router with DV.

And if BT gave the option to enable modem mode on the SH2, that that would keep a lot of people happy.

Re: Use Bt business smart hub at home

rizla13 — Tue, 02 Nov 2021 16:02:21 GMT

No it doesn’t

just the usual usb 4 ethernet ports

i wish they did have this option. Virgin do it. Don’t see why BT don’t. It would make life easy for soo many people

Re: Use Bt business smart hub at home

Keith_Beddoe — Tue, 02 Nov 2021 16:04:30 GMT

@rizla13 wrote:

No it doesn’t

just the usual usb 4 ethernet ports

i wish they did have this option. Virgin do it. Don’t see why BT don’t. It would make life easy for soo many people

This seems to say something, see the green socket. different https://btbusiness.custhelp.com/app/answers/detail/a_id/55020/~/how-do-i-set-up-my-bt-business-smart-hub-2-%28fttp%29%3F

Re: Use Bt business smart hub at home

rizla13 — Tue, 02 Nov 2021 16:09:22 GMT

Cool. So i take it the wan port is port 4.
the link you sent is a smart hub 2. I have sh1. It is not labelled wan but i will give port 4 a try first

thank you

Re: Use Bt business smart hub at home

Keith_Beddoe — Tue, 02 Nov 2021 16:19:43 GMT

@rizla13

Lets hope you do not have to use DV in the future.

Re: Use Bt business smart hub at home

licquorice — Tue, 02 Nov 2021 16:43:15 GMT

@rizla13 wrote:

Cool. So i take it the wan port is port 4.
the link you sent is a smart hub 2. I have sh1. It is not labelled wan but i will give port 4 a try first

thank you

You don't use a WAN port, that would be if you were using the hub as a router with a separate modem. However, port 4 may be the LAN port that is active when in modem mode.