https://community.bt.com/t5/Archive-Staging/Passwords/m-p/2195792#M1235168 <P>When you do factory reset and push pin in back you need to hold for 20/30 seconds until the hub lights flash otherwise it does not reset</P> Fri, 19 Nov 2021 18:23:02 GMT imjolly 2021-11-19T18:23:02Z https://community.bt.com/t5/Archive-Staging/Passwords/m-p/2195789#M1235167 <P>I am unable to use password override&nbsp; 'invalid password override section'. please make sure the light is blinking.&nbsp;<BR /><BR />The light is blinking however whatever password i put in, it just wont accept it</P><P>I gave up with the above and decided too hard reset the router.&nbsp; &nbsp;I put a pin in the reset hole and pushed and can hear a click for 3 seconds however nothing happens with the router. ive tried it several times.&nbsp;<BR /><BR />All i want to do is turn off 5ghz so that my new 2.5ghz device connects</P> Fri, 19 Nov 2021 18:07:52 GMT https://community.bt.com/t5/Archive-Staging/Passwords/m-p/2195789#M1235167 tarverdi 2021-11-19T18:07:52Z https://community.bt.com/t5/Archive-Staging/Passwords/m-p/2195792#M1235168 <P>When you do factory reset and push pin in back you need to hold for 20/30 seconds until the hub lights flash otherwise it does not reset</P> Fri, 19 Nov 2021 18:23:02 GMT https://community.bt.com/t5/Archive-Staging/Passwords/m-p/2195792#M1235168 imjolly 2021-11-19T18:23:02Z