Hub 6

Harry8 — Tue, 30 Nov 2021 01:57:51 GMT

just got hub 6 and can’t get my hp 3050 printer to connect with it. Troubleshooter says there is no ssid found. Printer is offline and I can’t get it to work with won or anything else. Any idea what I can do or am I going to have to buy a new printer. All very complicated it seems and it is the wireless connection that is not working.

Re: Hub 6

imjolly — Tue, 30 Nov 2021 10:24:25 GMT

have you turned of smart setup

https://www.bt.com/help/broadband/what-is-smart-setup-on-the-bt-hub--how-can-i-turn-it-on-and-off-

have you split the networks

https://www.bt.com/help/broadband/fix-a-problem/broadband-and-wi-fi/i-want-to-improve-my-wi-fi/how-do-i-split-my-bt-hub-s-ssid--wireless-network-name--

then try factory reset printer.

now try and connect to the 2.4ghz network which if you split as above should have a different SSID to the 5ghz

This topic

Hub 6

Re: Hub 6