This topic

Smart hub 2 problems Hub manager and adding wifi disk.

Frosty75 — Fri, 22 Jan 2021 15:05:36 GMT

Two problems . Linked?

Using BT smart hub 2. Hub wifi only.

1. Unable to access BT hub manager , via 192.168.1.254.

2. Unable to link/pair WiFi disk with hub. Tried ethernet link hub to disk. With and without powered disk. Standalone powered disk , flashes blue, no steady state.

I am considering doing a factory reset on hub.

Re: Smart hub 2 problems Hub manager and adding wifi disk.

imjolly — Fri, 22 Jan 2021 15:09:43 GMT

can you access hub manager using ethernet connection

Re: Smart hub 2 problems Hub manager and adding wifi disk.

Frosty75 — Tue, 26 Jan 2021 14:06:23 GMT

No I have not tried connecting PC to hub via ethernet instead of wifi.
But its worth a try.

thanks CLimjolly

Re: Smart hub 2 problems Hub manager and adding wifi disk.

Frosty75 — Mon, 01 Feb 2021 14:30:01 GMT

CLimjolly I have tried your suggestion, to be able to access my smart 2 Hub manager, b y linking my PC to hub via ethernet instead of WIFI.
But sadly without success.
Any other suggestions would be appreciated.

ps I still cant pair smart hub 2 to wifi disks .

Re: Smart hub 2 problems Hub manager and adding wifi disk.

licquorice — Mon, 01 Feb 2021 14:34:35 GMT

Try a factory reset.

Remember to turn off Smart Setup again afterwards.

Re: Smart hub 2 problems Hub manager and adding wifi disk.

Keith_Beddoe — Mon, 01 Feb 2021 14:38:16 GMT

@Frosty75

Just checking, it is a black wifi disc that you have?

Re: Smart hub 2 problems Hub manager and adding wifi disk.

Les-Gibson — Mon, 01 Feb 2021 14:44:51 GMT

Try a different browser or clear cookies

Re: Smart hub 2 problems Hub manager and adding wifi disk.

Frosty75 — Mon, 01 Feb 2021 18:03:57 GMT

Keith Yes, the wifi disk is black.

Re: Smart hub 2 problems Hub manager and adding wifi disk.

Frosty75 — Mon, 01 Feb 2021 18:23:03 GMT

Les, tried different browser. And removed all cookies. But no change ie. still unable to access hub manager...........

Re: Smart hub 2 problems Hub manager and adding wifi disk.

Frosty75 — Mon, 01 Feb 2021 18:28:08 GMT

licquorice
TRY a factory reset.
Thats one thing, i have been trying to avoid.

Re: Smart hub 2 problems Hub manager and adding wifi disk.

licquorice — Mon, 01 Feb 2021 18:38:31 GMT

I rather suspect you will have to bite the bullet

Re: Smart hub 2 problems Hub manager and adding wifi disk.

Frosty75 — Mon, 01 Feb 2021 19:06:29 GMT

Licquorice.
FACTORY SET UP is probably my last resort.
But looking at taking such a step, could cause a problem with BT's Smart Setup. Accessed by in putting 192.168.1.254 An d when done switch Smart set off/disable .
But I CANT GET ANY RESPONCE With this IP address when I attach a browser