https://community.bt.com/t5/Archive-Staging/Baby-Monitor-App/m-p/2135281#M1236505 <P>Have you turned off Smart Setup on the hub</P><P><A href="https://www.bt.com/help/broadband/what-is-smart-setup-on-the-bt-hub--how-can-i-turn-it-on-and-off-" target="_blank">What is Smart Setup on the BT Hub? How can I turn it on and off? | BT Help</A></P> Tue, 26 Jan 2021 20:55:53 GMT Les-Gibson 2021-01-26T20:55:53Z https://community.bt.com/t5/Archive-Staging/Baby-Monitor-App/m-p/2135279#M1236504 <P>Hi,</P><P>&nbsp;</P><P>I have the baby monitor and have paired it with the app. It is really hit and miss if I can view the camera through the app. Most of the time I get an error message that reads “Something went wrong on our end. We are working diligently to fix this. Please try again later”. This is obviously not ideal when you have your baby in the room.</P><P>Any more advice would be great. Thanks&nbsp;</P> Tue, 26 Jan 2021 20:53:17 GMT https://community.bt.com/t5/Archive-Staging/Baby-Monitor-App/m-p/2135279#M1236504 RachelCornell 2021-01-26T20:53:17Z https://community.bt.com/t5/Archive-Staging/Baby-Monitor-App/m-p/2135281#M1236505 <P>Have you turned off Smart Setup on the hub</P><P><A href="https://www.bt.com/help/broadband/what-is-smart-setup-on-the-bt-hub--how-can-i-turn-it-on-and-off-" target="_blank">What is Smart Setup on the BT Hub? How can I turn it on and off? | BT Help</A></P> Tue, 26 Jan 2021 20:55:53 GMT https://community.bt.com/t5/Archive-Staging/Baby-Monitor-App/m-p/2135281#M1236505 Les-Gibson 2021-01-26T20:55:53Z