Whole Home Wi-Fi

MelissaS — Wed, 27 Jan 2021 22:08:03 GMT

Hi, do the whole home wi-fi discs have a shelf life? We are having to disconnect and reconnect them on a daily basis and I’m not sure if it’s the discs or our broadband. I’m opting for the discs as turning them off and on again works. With WFH and homeschooling it’s really inconvenient.

Re: Whole Home Wi-Fi

JohnC2 — Fri, 29 Jan 2021 14:18:53 GMT

Hi @MelissaS welcome to the forum and sorry that you are having a problem with your WHW discs.

You would be best to contact the WHW product helpdesk as they are best placed to help you with this. You can call on: 0808 100 6116 (Monday to Friday 9.00am to 5.30pm and Saturday 9.00am to 2.00pm) or drop them an email: btconnectedhome@bt.com

cheers

John

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Whole Home Wi-Fi

Re: Whole Home Wi-Fi