https://community.bt.com/t5/Archive-Staging/Advance-phone-set-up/m-p/2140852#M1236839 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/287126">@Stevecav</a>&nbsp;</P> <P>Welcome to the community and thanks for posting.</P> <P>Have you experienced these issues with another phone?</P> <P>If not, I can only suggest calling the support desk on&nbsp;0800 145 6789 they'll be able to assist with this.</P> <P>Thanks</P> <P>Stuart</P> Thu, 11 Feb 2021 16:15:21 GMT StuartH 2021-02-11T16:15:21Z https://community.bt.com/t5/Archive-Staging/Advance-phone-set-up/m-p/2140448#M1236838 <P>I have recently purchased a advance phone 3 handset 090640. I have set it up with the wizard. The Telephone now rings , but when I try to answer there is just a buzzing noise. If I return it to the cradle it will keep ringing. Also I cannot make any out going calls. It sounds like its dialing the number to let you know the number is ringing but then also goes to a buzzing sound and won't connect.&nbsp; Any suggestions please.</P> Wed, 10 Feb 2021 12:55:46 GMT https://community.bt.com/t5/Archive-Staging/Advance-phone-set-up/m-p/2140448#M1236838 Stevecav 2021-02-10T12:55:46Z https://community.bt.com/t5/Archive-Staging/Advance-phone-set-up/m-p/2140852#M1236839 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/287126">@Stevecav</a>&nbsp;</P> <P>Welcome to the community and thanks for posting.</P> <P>Have you experienced these issues with another phone?</P> <P>If not, I can only suggest calling the support desk on&nbsp;0800 145 6789 they'll be able to assist with this.</P> <P>Thanks</P> <P>Stuart</P> Thu, 11 Feb 2021 16:15:21 GMT https://community.bt.com/t5/Archive-Staging/Advance-phone-set-up/m-p/2140852#M1236839 StuartH 2021-02-11T16:15:21Z