https://community.bt.com/t5/Archive-Staging/Smart-baby-monitor/m-p/2142134#M1236945 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/287312">@Kirstyj2</a>&nbsp;thanks for posting, if the reset isn't working I'd recommend getting in touch with the Smart Baby monitor team for advice on that as it may be faulty.</P> <P><STRONG>0808 100 6554&nbsp;</STRONG>Monday to Friday 9am to 5.30pm, Saturday 9am to 2pm</P> <P>By email:<SPAN>&nbsp;<A href="mailto:btvideobaby@bt.com" target="_blank">btvideobaby@bt.com</A></SPAN></P> <P><SPAN>Thanks&nbsp;<BR />Neil</SPAN></P> Tue, 16 Feb 2021 11:52:49 GMT NeilO 2021-02-16T11:52:49Z https://community.bt.com/t5/Archive-Staging/Smart-baby-monitor/m-p/2141762#M1236944 <P>We have the msart baby monitor 096030 and the camera will not connect to smartphone or baby unit. It just makes a high pitch beeping sound. It has done this in the past and we have just reset it (highly annoying) but now it will not pair at all.</P> Sun, 14 Feb 2021 19:59:22 GMT https://community.bt.com/t5/Archive-Staging/Smart-baby-monitor/m-p/2141762#M1236944 Kirstyj2 2021-02-14T19:59:22Z https://community.bt.com/t5/Archive-Staging/Smart-baby-monitor/m-p/2142134#M1236945 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/287312">@Kirstyj2</a>&nbsp;thanks for posting, if the reset isn't working I'd recommend getting in touch with the Smart Baby monitor team for advice on that as it may be faulty.</P> <P><STRONG>0808 100 6554&nbsp;</STRONG>Monday to Friday 9am to 5.30pm, Saturday 9am to 2pm</P> <P>By email:<SPAN>&nbsp;<A href="mailto:btvideobaby@bt.com" target="_blank">btvideobaby@bt.com</A></SPAN></P> <P><SPAN>Thanks&nbsp;<BR />Neil</SPAN></P> Tue, 16 Feb 2021 11:52:49 GMT https://community.bt.com/t5/Archive-Staging/Smart-baby-monitor/m-p/2142134#M1236945 NeilO 2021-02-16T11:52:49Z