https://community.bt.com/t5/Archive-Staging/WiFi-extender-1200/m-p/2143893#M1237078 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/287635">@alanleonard_</a>&nbsp; welcome to the forum and sorry you are having a problem with the Wifi extender 1200. It would be best to contact the&nbsp;<A href="https://www.bt.com/help/user-guides/broadband-and-wi-fi-devices/wi-fi-and-home-networking/wi-fi-dongles/11ac-dual-band-wi-fi-extender-1200" target="_self">Wifi Extender 1200 Helpdesk</A> and you find the contact details at the bottom of the page on the link.</P> <P>cheers</P> <P>John</P> Mon, 22 Feb 2021 10:29:02 GMT JohnC2 2021-02-22T10:29:02Z https://community.bt.com/t5/Archive-Staging/WiFi-extender-1200/m-p/2143839#M1237077 <P>I have a by WiFi extender 1200 and I initially had it on 2.4ghz but switch to 5.ghz and tried to connect it 4 or 5 times to my internet until it worked, once it stayed connected I started connecting my devices to it and it now says connected, no internet connection. I was wondering if you knew how to fix it, thanks</P> Sun, 21 Feb 2021 18:41:30 GMT https://community.bt.com/t5/Archive-Staging/WiFi-extender-1200/m-p/2143839#M1237077 alanleonard_ 2021-02-21T18:41:30Z https://community.bt.com/t5/Archive-Staging/WiFi-extender-1200/m-p/2143893#M1237078 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/287635">@alanleonard_</a>&nbsp; welcome to the forum and sorry you are having a problem with the Wifi extender 1200. It would be best to contact the&nbsp;<A href="https://www.bt.com/help/user-guides/broadband-and-wi-fi-devices/wi-fi-and-home-networking/wi-fi-dongles/11ac-dual-band-wi-fi-extender-1200" target="_self">Wifi Extender 1200 Helpdesk</A> and you find the contact details at the bottom of the page on the link.</P> <P>cheers</P> <P>John</P> Mon, 22 Feb 2021 10:29:02 GMT https://community.bt.com/t5/Archive-Staging/WiFi-extender-1200/m-p/2143893#M1237078 JohnC2 2021-02-22T10:29:02Z