Trying to connect 2 x trio sets of BT whole home WiFi

repairshop — Wed, 24 Feb 2021 17:36:56 GMT

Trying to connect 2 x trio sets of BT whole home WiFi. 1St 3 no problem then I add another from the send box and it adds ok via ethernet but when the ethernet is disconnected it goes red and I can figure how to connect it via WiFi

Re: Trying to connect 2 x trio sets of BT whole home WiFi

JohnC2 — Fri, 26 Feb 2021 15:27:58 GMT

Hi @repairshop, Welcome to the forum, and thanks for posting. It would be best to give the WHW product helpdesk a call on 0808 100 6116 ( Mon to Fri 9am to 5.30pm and Sat 9am to 2pm) or drop them an email to: btconnectedhome@bt.com and they'll be happy to help.

cheers

John

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Trying to connect 2 x trio sets of BT whole home WiFi

Re: Trying to connect 2 x trio sets of BT whole home WiFi