This topic

BT2200 New additional handset unknown PIN

tony26 — Mon, 29 Mar 2021 09:00:28 GMT

Hi,

My original BT2200 Handset buttons were worn and unresponsive so I grabbed a bargain on Ebay and bought some previously used but in much better condition.

But .......

PIN 0000 or 1234 does not register

As these have not connected to Base Unit I guess resetting that is pointless, is there a way of resetting an unconnected handset PIN ?

Thanks

Tony

Re: BT2200 New additional handset unknown PIN

NeilO — Mon, 29 Mar 2021 10:27:13 GMT

Hi @tony26 welcome to the community and thanks for posting, page 41 on the BT2200 user manual explains how to reset a handset to default. I'd recommend giving that a try before following the registration process.

Thanks

Neil

Re: BT2200 New additional handset unknown PIN

tony26 — Mon, 29 Mar 2021 11:51:35 GMT

Thank You for your response

I cannot do this on the handset in question as it just shows "unregistered" and the only option is to enter PIN ----

It then tries to register but fails, until it registers I do not get menu options

I could do it via another handset but that surely will not assist as I cannot into this handset

I know from scouring this forum on some models there was an override PIN code *0#0* (for example)

Re: BT2200 New additional handset unknown PIN

NeilO — Mon, 29 Mar 2021 13:13:29 GMT

Hi @tony26 No problem, I'm sorry that didn't work. I'd recommend getting in touch with the helpdesk on the below details. They may have a workaround when the pin is unknown.

By phone: 0800 145 6789

Monday to Friday 9.00am to 5.30pm, Saturday 9am to 2pm

By email: Click here for email support

Thanks

Neil