https://community.bt.com/t5/Archive-Staging/BT-smart-baby-monitor-has-no-sound/m-p/2153544#M1237391 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/289122">@HRobertson</a>, welcome to the forum and sorry you are having a problem with your baby monitor.</P> <P>Have a look at <A href="https://www.bt.com/help/user-guides/baby-monitors" target="_self">Baby Monitor user guides</A> and select the model of your monitor. The product helpdesk information will be available on the page and please get in touch with them.</P> <P>cheers</P> <P>John</P> Tue, 06 Apr 2021 15:55:13 GMT JohnC2 2021-04-06T15:55:13Z https://community.bt.com/t5/Archive-Staging/BT-smart-baby-monitor-has-no-sound/m-p/2153222#M1237390 <P>I can’t believe we have been using our baby monitor for 1 week and now it has no sound through the parent unit. £150 for something that’s worked 1 week is not on. How do I get this resolved?&nbsp;</P> Mon, 05 Apr 2021 08:25:53 GMT https://community.bt.com/t5/Archive-Staging/BT-smart-baby-monitor-has-no-sound/m-p/2153222#M1237390 HRobertson 2021-04-05T08:25:53Z https://community.bt.com/t5/Archive-Staging/BT-smart-baby-monitor-has-no-sound/m-p/2153544#M1237391 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/289122">@HRobertson</a>, welcome to the forum and sorry you are having a problem with your baby monitor.</P> <P>Have a look at <A href="https://www.bt.com/help/user-guides/baby-monitors" target="_self">Baby Monitor user guides</A> and select the model of your monitor. The product helpdesk information will be available on the page and please get in touch with them.</P> <P>cheers</P> <P>John</P> Tue, 06 Apr 2021 15:55:13 GMT https://community.bt.com/t5/Archive-Staging/BT-smart-baby-monitor-has-no-sound/m-p/2153544#M1237391 JohnC2 2021-04-06T15:55:13Z