https://community.bt.com/t5/Archive-Staging/Broadband-600/m-p/2154320#M1237424 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/289240">@Ethan8</a>&nbsp;</P> <P>Welcome to the BT Community and thanks for your post.</P> <P>I'm sorry to see you're having problems with your BT Extender 600 kit.&nbsp; Your best bet would be to have a word with our connected helpdesk.&nbsp; Their details are below:</P> <P>If your product is within warranty:</P> <P>By phone:<SPAN>&nbsp;</SPAN><STRONG>0808 100 6116</STRONG></P> <P>Monday to Friday 9.00am to 5.30pm</P> <P>Saturday 9.00am to 2.00pm</P> <P>By email:<SPAN>&nbsp;</SPAN><A href="mailto:btconnectedhome@bt.com?Subject=Broadband%20Extender%20600" data-di-id="di-id-ad2da94b-3ad06f47" target="_blank">btconnectedhome@bt.com</A></P> <P>If your product is out of warranty, please call the Technical Help and Support Desk on<SPAN>&nbsp;</SPAN><STRONG>0800 980 899</STRONG></P> <P>Cheers,</P> <P>Robbie</P> Fri, 09 Apr 2021 14:36:40 GMT RobbieMac 2021-04-09T14:36:40Z https://community.bt.com/t5/Archive-Staging/Broadband-600/m-p/2153900#M1237423 <P>When i follow the instructions on the manual to install my broadband extenders the lights aren’t green and the Data light doesn’t turn on.&nbsp;</P> Wed, 07 Apr 2021 16:49:56 GMT https://community.bt.com/t5/Archive-Staging/Broadband-600/m-p/2153900#M1237423 Ethan8 2021-04-07T16:49:56Z https://community.bt.com/t5/Archive-Staging/Broadband-600/m-p/2154320#M1237424 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/289240">@Ethan8</a>&nbsp;</P> <P>Welcome to the BT Community and thanks for your post.</P> <P>I'm sorry to see you're having problems with your BT Extender 600 kit.&nbsp; Your best bet would be to have a word with our connected helpdesk.&nbsp; Their details are below:</P> <P>If your product is within warranty:</P> <P>By phone:<SPAN>&nbsp;</SPAN><STRONG>0808 100 6116</STRONG></P> <P>Monday to Friday 9.00am to 5.30pm</P> <P>Saturday 9.00am to 2.00pm</P> <P>By email:<SPAN>&nbsp;</SPAN><A href="mailto:btconnectedhome@bt.com?Subject=Broadband%20Extender%20600" data-di-id="di-id-ad2da94b-3ad06f47" target="_blank">btconnectedhome@bt.com</A></P> <P>If your product is out of warranty, please call the Technical Help and Support Desk on<SPAN>&nbsp;</SPAN><STRONG>0800 980 899</STRONG></P> <P>Cheers,</P> <P>Robbie</P> Fri, 09 Apr 2021 14:36:40 GMT https://community.bt.com/t5/Archive-Staging/Broadband-600/m-p/2154320#M1237424 RobbieMac 2021-04-09T14:36:40Z