https://community.bt.com/t5/Archive-Staging/BT-4600/m-p/2155381#M1237456 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/289446">@Sparrowfield</a>, welcome to the community and thanks for posting, I'm sorry to see you're having problems answering calls.&nbsp;</P> <P>If you make a&nbsp; call can you hear the person on the other end or is this only affecting incoming calls?</P> <P>Thanks</P> <P>Neil</P> Wed, 14 Apr 2021 18:05:10 GMT NeilO 2021-04-14T18:05:10Z https://community.bt.com/t5/Archive-Staging/BT-4600/m-p/2155223#M1237455 <P>I am unable to accept “announced calls”. When I press “1” I cannot hear the caller although the call is still connected. Any suggestions as to a solution?</P> Tue, 13 Apr 2021 21:19:52 GMT https://community.bt.com/t5/Archive-Staging/BT-4600/m-p/2155223#M1237455 Sparrowfield 2021-04-13T21:19:52Z https://community.bt.com/t5/Archive-Staging/BT-4600/m-p/2155381#M1237456 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/289446">@Sparrowfield</a>, welcome to the community and thanks for posting, I'm sorry to see you're having problems answering calls.&nbsp;</P> <P>If you make a&nbsp; call can you hear the person on the other end or is this only affecting incoming calls?</P> <P>Thanks</P> <P>Neil</P> Wed, 14 Apr 2021 18:05:10 GMT https://community.bt.com/t5/Archive-Staging/BT-4600/m-p/2155381#M1237456 NeilO 2021-04-14T18:05:10Z https://community.bt.com/t5/Archive-Staging/BT-4600/m-p/2156486#M1237457 <P>Problem now seems to be resolved. Not sure why, but now give time for the “press 1, press 2 etc” message to play prior to making selection.</P> Tue, 20 Apr 2021 16:22:18 GMT https://community.bt.com/t5/Archive-Staging/BT-4600/m-p/2156486#M1237457 Sparrowfield 2021-04-20T16:22:18Z