https://community.bt.com/t5/Archive-Staging/Smart-Hub-2-quot-exported-quot-information-not-the-same-as/m-p/2161207#M1237752 <P>I'm a new user of the SmartHub2. If I go to Advanced-&gt; Technical Log -&gt; Information it shows a sensible figure for&nbsp; Data Sent / Received ( 17GB /57GB). If I then select "Export" the resultant CSV file shows different figures (2.1Gb/2.1GB). The value for BT WiFI is also different.<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Actual.png" style="width: 604px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/73098i7A6D9DC4343BDB92/image-size/large?v=v2&amp;px=999" role="button" title="Actual.png" alt="Actual.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="csv.png" style="width: 512px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/73097iC542D1ABADE74C2C/image-size/large?v=v2&amp;px=999" role="button" title="csv.png" alt="csv.png" /></span></P><P>Having tried a couple of times, it seems that the exported Data Sent/ Received figure is always 2.1/2.1</P><P>Any one else get this or know of a fix?</P> Wed, 12 May 2021 20:57:28 GMT Leasty 2021-05-12T20:57:28Z https://community.bt.com/t5/Archive-Staging/Smart-Hub-2-quot-exported-quot-information-not-the-same-as/m-p/2161207#M1237752 <P>I'm a new user of the SmartHub2. If I go to Advanced-&gt; Technical Log -&gt; Information it shows a sensible figure for&nbsp; Data Sent / Received ( 17GB /57GB). If I then select "Export" the resultant CSV file shows different figures (2.1Gb/2.1GB). The value for BT WiFI is also different.<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Actual.png" style="width: 604px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/73098i7A6D9DC4343BDB92/image-size/large?v=v2&amp;px=999" role="button" title="Actual.png" alt="Actual.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="csv.png" style="width: 512px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/73097iC542D1ABADE74C2C/image-size/large?v=v2&amp;px=999" role="button" title="csv.png" alt="csv.png" /></span></P><P>Having tried a couple of times, it seems that the exported Data Sent/ Received figure is always 2.1/2.1</P><P>Any one else get this or know of a fix?</P> Wed, 12 May 2021 20:57:28 GMT https://community.bt.com/t5/Archive-Staging/Smart-Hub-2-quot-exported-quot-information-not-the-same-as/m-p/2161207#M1237752 Leasty 2021-05-12T20:57:28Z https://community.bt.com/t5/Archive-Staging/Smart-Hub-2-quot-exported-quot-information-not-the-same-as/m-p/2161243#M1237753 <P>The BT WiFi Status is a known problem in the Technical Log since the launch of the Smart Hub 2 and I have highlighted it a few times but it does not seem to be a high priority for BT for whatever reasons. Note that the Home Page of the Hub Manager shows the correct status:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Dippu_0-1620893429611.png" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/73100iAAAE720B6CA9DA10/image-size/medium?v=v2&amp;px=400" role="button" title="Dippu_0-1620893429611.png" alt="Dippu_0-1620893429611.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Dippu_1-1620893446426.png" style="width: 400px;"><img src="https://community.bt.com/t5/image/serverpage/image-id/73101iDF104E81F5AF4148/image-size/medium?v=v2&amp;px=400" role="button" title="Dippu_1-1620893446426.png" alt="Dippu_1-1620893446426.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Thu, 13 May 2021 08:12:19 GMT https://community.bt.com/t5/Archive-Staging/Smart-Hub-2-quot-exported-quot-information-not-the-same-as/m-p/2161243#M1237753 Dippu 2021-05-13T08:12:19Z