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Smart Hub 2 and WiFi discs

yerlovinunclegumbers — Mon, 24 May 2021 07:45:26 GMT

Upgraded to Fibre Halo 3 with Complete Wi-Fi and I keep hearing my hub (Smart Hub 2) making an intermittent clicking sound... any ideas why and is this normal (didn't have it with previous Whole Home set up — also fibre)?

Re: Smart Hub 2 and WiFi discs

Keith_Beddoe — Mon, 24 May 2021 07:50:47 GMT

@yerlovinunclegumbers

There have been other reports of this.

Do you have a direct optical fibre connection, or does your broadband come down the phone line?

Do you have BT Digital Voice?

Re: Smart Hub 2 and WiFi discs

yerlovinunclegumbers — Wed, 26 May 2021 08:32:17 GMT

@Keith_Beddoe

This is via the phone line...
don't have BT Digital Voice.
Thanks!

Re: Smart Hub 2 and WiFi discs

Keith_Beddoe — Wed, 26 May 2021 08:36:26 GMT

Then its possibly faulty. See what other forum members say.

Re: Smart Hub 2 and WiFi discs

PARKERTEK — Fri, 28 May 2021 11:14:16 GMT

my hub also has this intermittent clicking sound. I don't have digital voice either and my fibre is straight through the phone line.

so this means its faulty then?

I think this clicking sound is when it's restarting or booting up for the first time.