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Baby monitor 450 incredibly quiet

Reb — Sat, 12 Jun 2021 20:40:02 GMT

Recently started using our baby monitor 450 and started off well. However, after a week the sound has gone incredibly quiet so much that we can no longer hear our baby. There is strong white noise and not much else. Quite concerned we won't be able to hear our baby's cries. Have lost confidence in this product.

Expected more from a BT product. Is there a way to fix this or are we going to have to use the warranty?

Re: Baby monitor 450 incredibly quiet

NeilO — Sun, 13 Jun 2021 10:24:06 GMT

Hi @Reb Thanks for posting, I'm really sorry to see you're having sound problems with your BT Baby monitor. If the sound is turned up full on the parent unit as per the user manual and it's still not working, I'd recommend that you get in touch with the helpdesk.

By phone: 0808 100 0255 Monday to Friday 9.00am to 5.30pm

By email: Click here for email support

Thanks

Neil