Baby Monitor Not Working

CWN01 — Tue, 13 Jul 2021 15:24:48 GMT

Hi everyone,

Our baby monitor has stopped working and I’m now getting this message;

I’ve tried the following(

1) deleting and reinstalling the app

2) re-pairing the camera to the BT home hub

3) restarting iphone

4) logging in with a second device

Is the app/server down for maintenance? Is anyone else experiencing this issue? It was definitely working this morning…

Re: Baby Monitor Not Working

JohnC2 — Tue, 13 Jul 2021 15:51:39 GMT

Hi @CWN01, welcome to the forum and sorry you are having a problem with your baby monitor.

It would be best to get in touch with the product helpline as they are best placed to help you. You can call on: 0800 100 6554 Monday to Friday 9am to 5.30pm and Saturday 9am to 2pm.

Cheers

John

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Baby Monitor Not Working

Re: Baby Monitor Not Working