This topic

Smart Hub 2 Manager and LAN devices

avant-guvnor — Tue, 27 Jul 2021 16:27:20 GMT

As from yesterday, I'm a new Fibre 2 customer. I have successfully connected all my 26 LAN devices to my BT Smart Hub 2 and all appear to be working OK. 9 devices are ethernet connected and the remaining 17 devices are wireless.

However, under Smart Hub 2 Manager > Home > Advanced settings > My network > My devices
I see:
Ethernet connections: Devices - 0
BT Smart Hub: Devices - 26
Wireless connections: Devices - 26

Please can anyone explain why all devices are listed as wireless? TIA.

Re: Smart Hub 2 Manager and LAN devices

licquorice — Tue, 27 Jul 2021 17:15:54 GMT

Simple. The BT hub network list is hopeless.

Re: Smart Hub 2 Manager and LAN devices

supertedster — Tue, 27 Jul 2021 17:22:55 GMT

Mine does quite the opposite, showing WiFi devices as ethernet.

Bonkers! 🙂

Re: Smart Hub 2 Manager and LAN devices

licquorice — Tue, 27 Jul 2021 17:27:42 GMT

That is usually because of devices connected via powerline adapter WiFi hot spots.

Re: Smart Hub 2 Manager and LAN devices

avant-guvnor — Tue, 27 Jul 2021 17:35:41 GMT

No powerline adapters in use.

Re: Smart Hub 2 Manager and LAN devices

licquorice — Tue, 27 Jul 2021 17:39:46 GMT

They wouldn't explain your problem, it would possibly explain @@supertedster problem

As previously stated, the network details are not to be relied on, it has always been a problem with all home hubs that never seems to get resolved.

Re: Smart Hub 2 Manager and LAN devices

supertedster — Tue, 27 Jul 2021 17:53:30 GMT

In my case I suspect it's because, I have "Complete WiFi" disks connected over ethernet. So the "Dumb-Hub 2" sees any devices connected to them as ethernet.

Re: Smart Hub 2 Manager and LAN devices

supertedster — Sat, 31 Jul 2021 14:37:46 GMT

Just as an update to this.
I changed the channel numbers of both WiFi bands. All my devices now show their correct connection methods.
Why rebooting the SM2 doesn't achieve this, beats me?

Re: Smart Hub 2 Manager and LAN devices

licquorice — Sat, 31 Jul 2021 14:49:40 GMT

I think I answered that in message 2 😃😃