https://community.bt.com/t5/Archive-Staging/Mini-Hub/m-p/2182775#M1238709 <P>I recently had trouble getting my fibre installed - something about there being cement preventing them from getting to the wires outside. Now, neen over 2 weeks without Internet so far. They sent me a mini hub today, but every time I try to use it it says the following. This is causing my family a lot of frustration...</P><P>We're sorry! You have reached your monthly spend limit.</P> Thu, 09 Sep 2021 22:23:55 GMT MattC5555 2021-09-09T22:23:55Z https://community.bt.com/t5/Archive-Staging/Mini-Hub/m-p/2182775#M1238709 <P>I recently had trouble getting my fibre installed - something about there being cement preventing them from getting to the wires outside. Now, neen over 2 weeks without Internet so far. They sent me a mini hub today, but every time I try to use it it says the following. This is causing my family a lot of frustration...</P><P>We're sorry! You have reached your monthly spend limit.</P> Thu, 09 Sep 2021 22:23:55 GMT https://community.bt.com/t5/Archive-Staging/Mini-Hub/m-p/2182775#M1238709 MattC5555 2021-09-09T22:23:55Z https://community.bt.com/t5/Archive-Staging/Mini-Hub/m-p/2182787#M1238710 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/293871">@MattC5555</a>&nbsp;I'm very sorry about the delay getting your fibre broadband installed and the problems you're experiencing with the mini-hub.</P> <P>It sounds like an order will need to be placed to activate the mini-hub and the fastest way to get this sorted would be to call our fibre connections team on 0800 587 4787</P> <P>Thanks</P> <P>Neil</P> Fri, 10 Sep 2021 07:39:15 GMT https://community.bt.com/t5/Archive-Staging/Mini-Hub/m-p/2182787#M1238710 NeilO 2021-09-10T07:39:15Z