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Whole home wifi premium wifi 6

samtheaspie — Wed, 29 Sep 2021 16:50:38 GMT

Hi All,

So I have just treated myself to the expensive flash new whole home premium discs.

Quick one, I have wifi 6 devices that are jumping on to wifi 5, How can I force them to use wifi 6?

Thanks

Sam

Re: Whole home wifi premium wifi 6

Keith_Beddoe — Wed, 29 Sep 2021 16:55:21 GMT

https://www.bt.com/help/user-guides/bt-whole-home-wi-fi/bt-whole-home-wi-fi-6

Re: Whole home wifi premium wifi 6

Dan-O — Thu, 30 Sep 2021 10:11:56 GMT

Hi,

Can you confirm you have the dark grey Whole Home Wi-Fi 6 discs? Devices will automatically use Wi-Fi 6 when connected and you can see the 6 on the Wi-Fi icon or check with the app.

Premium Whole Home Wi-Fi only supports Wi-Fi 6 on the backhaul. Device connections use Wi-Fi 5.

Dan-O