BT devices smart 600 - no sound

ZoeM191 — Tue, 12 Oct 2021 20:44:54 GMT

We have had our unit for around 3 months and the sound now seems to have disappeared. Even though it is turned on full, you can barely hear w whisper when held to your ear.

Ive read another comment on trying to reset but this hasn’t worked. Unfortunately, looks to be a common issue.

Can anyone advise?

Desperate mum - not wanting to spend the night on the nursery floor 😭.

Re: BT devices smart 600 - no sound

JohnC2 — Wed, 13 Oct 2021 07:41:53 GMT

Hi @ZoeM191, welcome to the forum, and thanks for posting.

Sorry that you have lost the sound on the baby monitor. Is it the 6000 model? If so have a look at the Baby Monitor 6000 help page. On the page, you will find the number for the product helpdesk and a link to email them if that suits you better. They'll be best placed to help you.

Cheers

John

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BT devices smart 600 - no sound

Re: BT devices smart 600 - no sound