Attention Whole Home Wi-Fi v1.02.13 build06 Early Adopter Release Users

PaddyB — Fri, 29 Oct 2021 14:43:27 GMT

Hi All,

Maintenance Release v1.02.13 build07 has been made available on the firmware server as an Early Adopter release on Friday 29th October 2021 for Whole Home Wi-Fi.

Changes since v1.0.2.13 build06:

Digital Certification for firmware upgrades updated

Other changes in this early adopter release are listed here - https://community.bt.com/t5/BT-Devices/Whole-Home-Wi-Fi-v1-02-13-build06-Early-Adopter-Release/td-p/2189473

We strongly advise anyone currently on v1.0.2.13 build06 to upgrade to v1.0.2.13 build07 in order to ensure they will be able to continue to update their firmware in the future

Early Adopter

This feature allows you to opt-in to receive firmware upgrades ahead of full release to try out new features/firmware.

In order to receive Early Adopter updates, you need to follow these steps:

Ensure your firmware version is v1.02.08 build02 or later - If your discs contain firmware older than v1.02.08 build02 then please contact the helpdesk on 0808 100 6116 or email btconnectedhome@bt.com for help in upgrading them.
Using a web browser, go to http://btwhole.home
Log in with your password, then go to System > Firmware Updates
Change the Early Adopter setting to "Enabled" (see below)
Next time you check for updates with the app or web interface, your system will be able to access the Early Adopter upgrade.

NOTE: You can disable Early Adopter at any time but this will not automatically move your system back to the previous version. To do this you will need to use Firmware Rollback (found at http://btwhole.home/rollback.htm) and factory reset your system.

Standard upgrade advice:

After the update, we recommend you leave your discs for a few hours to allow them to settle into their configuration
During this time your Wi-Fi connection will be working fine, but you may see lights turning orange and blue and short drops in connection. If this happens we recommend not moving your discs or adjusting any settings
When your network has settled, you may also notice that the disc layout displayed on the App is different or that your devices connect to a different disc – this is completely normal

If you have good internet connection on all your devices, your Whole Home Wi-Fi is working properly so there should be no need to tamper with its layout or network configuration.

Thanks,

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Attention Whole Home Wi-Fi v1.02.13 build06 Early Adopter Release Users