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BT Decor 2600

dkw — Thu, 04 Nov 2021 14:24:15 GMT

Received a text (?) message on the above device/landline. Stored as a 'Message' , but unable to delete. Only option appears to be 'Skip'?.

Re: BT Decor 2600

NeilO — Thu, 04 Nov 2021 16:43:26 GMT

Hi @dkw welcome to the community and thanks for posting, was the text message converted to speech and left as a voicemail on your answerphone? Or is it displaying as a text message on the phone?

Thanks

Neil

Re: BT Decor 2600

dkw — Fri, 05 Nov 2021 07:34:33 GMT

The text message was converted to speech and left as a voicemail 'Message' which I can't seem to delete. Thanks.

Re: BT Decor 2600

NeilO — Fri, 05 Nov 2021 11:15:27 GMT

@dkw Thanks for clarifying that, is the del button allowing you to delete other messages that are left on the answerphone?

Page 34 on the user manual explains how to delete messages, if that won't work you might need to follow the guidance to reset the phone but that, unfortunately, will also delete all the contacts and any saved settings.

Thanks

Neil

Re: BT Decor 2600

dkw — Sun, 07 Nov 2021 08:28:17 GMT

Now resolved. Reset device.