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Bt synergy cordless phone

JenniferMelvin45 — Sun, 07 Nov 2021 14:13:04 GMT

Why is a C showing on the phone screen and there is terrible interference on the line

Re: Bt synergy cordless phone

Keith_Beddoe — Sun, 07 Nov 2021 14:20:29 GMT

@JenniferMelvin45

Who provides your phone service?

Re: Bt synergy cordless phone

JenniferMelvin45 — Sun, 07 Nov 2021 14:40:55 GMT

Bt is the provider, problem happened after a power cut which last only a second

Re: Bt synergy cordless phone

Keith_Beddoe — Sun, 07 Nov 2021 14:43:26 GMT

@JenniferMelvin45 wrote:

Bt is the provider, problem happened after a power cut which last only a second

Remove the power to the base unit for about a minute, and that should clear the problem which can be caused by a short power loss.

Re: Bt synergy cordless phone

JenniferMelvin45 — Sun, 07 Nov 2021 15:03:43 GMT

Sorry but no luck the phone is still displaying C have checked batteries they are ok

Re: Bt synergy cordless phone

Keith_Beddoe — Sun, 07 Nov 2021 15:10:33 GMT

@JenniferMelvin45 wrote:

Sorry but no luck the phone is still displaying C have checked batteries they are ok

Has the noise gone away? You may also have to check the date and time is correct.

Re: Bt synergy cordless phone

VeteranISPUser — Sun, 07 Nov 2021 15:17:08 GMT

Hi @JenniferMelvin45 Looking at the user guide it is not C-0 flashing? This means that the date and time needs to be set on the answering machine.

Re: Bt synergy cordless phone

JenniferMelvin45 — Sun, 07 Nov 2021 15:32:56 GMT

Wow not sure how but it appears to be ok, suddenly it made a strange noise from the base unit and cleared itself, thank you for your help very grateful

Re: Bt synergy cordless phone

Keith_Beddoe — Sun, 07 Nov 2021 15:38:42 GMT

@JenniferMelvin45 wrote:

Wow not sure how but it appears to be ok, suddenly it made a strange noise from the base unit and cleared itself, thank you for your help very grateful

A short mains interruption can disrupt the internal software communications. I am pleased its now working.