https://community.bt.com/t5/Archive-Staging/Network-name-issue/m-p/2198921#M1239812 <P>Can anyone out there offer an explanation for this conundrum I wonder<SPAN>?</SPAN></P><P><SPAN>My internet supplier is Virgin through their Hub 3. &nbsp;The Hub 3 feeds my BT Whole Home discs and also a Solwise Powerline adaptor. &nbsp; When I plug into the other end of the Powerline upstairs, my laptop reports that I am connected to - the BT Whole Home network name!</SPAN></P><P><SPAN>Now the weird bit, the Whole Home disc have failed, cannot set them up even after a 30-30-30 reset. &nbsp;They permanently show a purple light. &nbsp;So I have switched them off and resorted to the Virgin wifi network. &nbsp;I have also disconnected them. &nbsp;But my laptop still insists it is connected to my &nbsp;Whole Home network! &nbsp;How can that be?</SPAN></P> Sun, 05 Dec 2021 18:25:22 GMT essenby 2021-12-05T18:25:22Z https://community.bt.com/t5/Archive-Staging/Network-name-issue/m-p/2198921#M1239812 <P>Can anyone out there offer an explanation for this conundrum I wonder<SPAN>?</SPAN></P><P><SPAN>My internet supplier is Virgin through their Hub 3. &nbsp;The Hub 3 feeds my BT Whole Home discs and also a Solwise Powerline adaptor. &nbsp; When I plug into the other end of the Powerline upstairs, my laptop reports that I am connected to - the BT Whole Home network name!</SPAN></P><P><SPAN>Now the weird bit, the Whole Home disc have failed, cannot set them up even after a 30-30-30 reset. &nbsp;They permanently show a purple light. &nbsp;So I have switched them off and resorted to the Virgin wifi network. &nbsp;I have also disconnected them. &nbsp;But my laptop still insists it is connected to my &nbsp;Whole Home network! &nbsp;How can that be?</SPAN></P> Sun, 05 Dec 2021 18:25:22 GMT https://community.bt.com/t5/Archive-Staging/Network-name-issue/m-p/2198921#M1239812 essenby 2021-12-05T18:25:22Z