https://community.bt.com/t5/Archive-Staging/Mini-Hub-states-used-all-data-allowance-cannot-connect/m-p/2202468#M1239986 <P>BT disconnected my broadband even though I cancelled the order. I was sent a mini hub whilst they resolve their mistake. However the mini hub asks me to login which I do and then states I have used all my allowance so will not login to broadband. I don’t have a restriction on my allowance and I have logged on to MyBT and have plenty of megabyte over 50.</P><P>I have sent two messages to BT but no response is there anything I can do to unlock the mini hub as would want to video call my children on Christmas Day?</P><P>&nbsp;I could try my phone but have to go outside to get a signal would the mini hub be any better if I got it to work?</P><P>thank you</P><P>merry Christmas&nbsp;</P> Thu, 23 Dec 2021 20:23:45 GMT Speed 2021-12-23T20:23:45Z https://community.bt.com/t5/Archive-Staging/Mini-Hub-states-used-all-data-allowance-cannot-connect/m-p/2202468#M1239986 <P>BT disconnected my broadband even though I cancelled the order. I was sent a mini hub whilst they resolve their mistake. However the mini hub asks me to login which I do and then states I have used all my allowance so will not login to broadband. I don’t have a restriction on my allowance and I have logged on to MyBT and have plenty of megabyte over 50.</P><P>I have sent two messages to BT but no response is there anything I can do to unlock the mini hub as would want to video call my children on Christmas Day?</P><P>&nbsp;I could try my phone but have to go outside to get a signal would the mini hub be any better if I got it to work?</P><P>thank you</P><P>merry Christmas&nbsp;</P> Thu, 23 Dec 2021 20:23:45 GMT https://community.bt.com/t5/Archive-Staging/Mini-Hub-states-used-all-data-allowance-cannot-connect/m-p/2202468#M1239986 Speed 2021-12-23T20:23:45Z