https://community.bt.com/t5/Archive-Staging/Re-IPC6017-error-code/m-p/2165871#M1240092 <P>Hi there any admin&nbsp; , 2 problems , I have cinema and entertainment but I can't get amc just says can't be offered it right now, which is wrong as I should receive it,&nbsp; the other thing is when I log into mybt and try to upgrade it no longer offers me tje packages I.E the vip package all it offers me is add ons .&nbsp; Any help on these would be appreciated.&nbsp; Also I've tried resetting router and box ect and a factory reset . Still never worked.</P><P>Kind regards Dean&nbsp;</P><P>&nbsp;</P> Tue, 08 Jun 2021 18:32:22 GMT Deano123 2021-06-08T18:32:22Z https://community.bt.com/t5/Archive-Staging/Re-IPC6017-error-code/m-p/2165871#M1240092 <P>Hi there any admin&nbsp; , 2 problems , I have cinema and entertainment but I can't get amc just says can't be offered it right now, which is wrong as I should receive it,&nbsp; the other thing is when I log into mybt and try to upgrade it no longer offers me tje packages I.E the vip package all it offers me is add ons .&nbsp; Any help on these would be appreciated.&nbsp; Also I've tried resetting router and box ect and a factory reset . Still never worked.</P><P>Kind regards Dean&nbsp;</P><P>&nbsp;</P> Tue, 08 Jun 2021 18:32:22 GMT https://community.bt.com/t5/Archive-Staging/Re-IPC6017-error-code/m-p/2165871#M1240092 Deano123 2021-06-08T18:32:22Z https://community.bt.com/t5/Archive-Staging/Re-IPC6017-error-code/m-p/2168845#M1240093 <P>No content as issue with AMC now covered in other thread.</P> Sat, 26 Jun 2021 10:54:26 GMT https://community.bt.com/t5/Archive-Staging/Re-IPC6017-error-code/m-p/2168845#M1240093 zulu17 2021-06-26T10:54:26Z