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Extra Box

Rjf87 — Wed, 09 Jun 2021 20:18:58 GMT

Hello

Id like to upgrade my TV Package to include extra box or whatever multiroom is called, but I can't find the option to do so on my account (nor does there seem to be a search function)

Any idea how to do this?

Thanks

Re: Extra Box

NeilO — Thu, 10 Jun 2021 07:50:23 GMT

Hi @Rjf87 Can you try this link? Order Extra Box >

You'll need to log in with the account holders BT ID and password and ensure the correct account number is chosen from the drop-down if you have more than one associated with your BT ID.

Thanks

Neil

Re: Extra Box

Rjf87 — Thu, 10 Jun 2021 10:15:15 GMT

It brings me to "your current TV package"

The only option is to change the now TV bundle or go to manage add ons - doing that only offers box nation, Netflix, prime, bt kids and now hayu.

Cheers

Re: Extra Box

NeilO — Thu, 10 Jun 2021 10:41:57 GMT

@Rjf87 I'm sorry about that. I'll send you a private message so you can get in touch with the moderation team and we'll be able to help.

Thanks

Neil