This topic

BT Pro TV Box

terryraymond — Thu, 10 Jun 2021 14:27:06 GMT

Hello people,

How can we get our mitts on a new BT Pro box ?

Best,

Re: BT Pro TV Box

NeilO — Thu, 10 Jun 2021 14:32:53 GMT

Hi @terryraymond welcome back to the community and thanks for posting your question.

The BT TV Box Pro is available initially to new customers taking a VIP package and will be added to other packages in due course.

Cheers

Neil

Re: BT Pro TV Box

terryraymond — Thu, 10 Jun 2021 14:39:07 GMT

Thanks, I had a peek at it in a BT shop and liked the design.

The rest of my family is with Sky Q so if available when my contract ends will probably stay when up for renewal due to this nice box. Not keen on having a dish.

Do you know if there is a second mini box for multi-room ?

Re: BT Pro TV Box

ken2222 — Thu, 10 Jun 2021 15:04:45 GMT

When will we get the new box as an existing customer who's been with you for a long time any day and when will you release this box to new new customers and existing customers any date in mind ?

Re: BT Pro TV Box

JohnC2 — Thu, 10 Jun 2021 16:09:46 GMT

Hi @terryraymond, thanks for your question about the extra box. Extra Box for TV Box Pro a customer will get a Z4 for a £5 monthly fee.

Cheers

John

Re: BT Pro TV Box

ozsat — Sat, 12 Jun 2021 03:55:01 GMT

The Pro Box is currently available to existing customers who switch to the VIP package - but I think that will start a 24 month contract for most.

Re: BT Pro TV Box

jparnell82 — Sat, 12 Jun 2021 06:50:08 GMT

I was on the legacy Max HD package and just switched to VIP and have been sent the Pro Box. Correct that starts a 24 month contract.

Re: BT Pro TV Box

chilton55555 — Tue, 29 Jun 2021 15:48:21 GMT

Hi @terryraymond

Please see this link for more details - https://www.ispreview.co.uk/index.php/2021/06/bt-uk-launch-new-broadband-tv-box-pro-with-hdr-and-wifi.html

Re: BT Pro TV Box

ken2222 — Tue, 29 Jun 2021 19:32:11 GMT

Got to ask if we get this new BT box is it multiroom so will have another box in the second room?

Re: BT Pro TV Box

chilton55555 — Tue, 29 Jun 2021 20:08:10 GMT

Hi @ken2222

The BT TV box supplier has not been announced as yet, so we will need to wait, I suspect BT will want this function built it which maybe enabled at the future point in time, but at a cost, just checked and Sky currently charge £15 per month for this function. I also notice that the BT Moderator above mentioned an extra box for £5. I have this set up at present and the only different between my main and second box is the size of the hard drive 1TB vs 500GB, the second box is the same size as the main and has all of the facilities and functions.

Hope this helps.

Re: BT Pro TV Box

Deano123 — Tue, 29 Jun 2021 20:29:28 GMT

Hi would just like to say I got the new box today and it is a very very nice box ,so nice to use slick and so up to date compared to the 4k one , it's up there with sky Q to use . Over the moon with it . No bugs or any problems whatsoever . Hope there's loads of new features to come , well done BT on this one . And hopefully more channels to come to replace the ones we are losing , be nice to see now tv catchup incorporated aswell.

Re: BT Pro TV Box

ken2222 — Tue, 29 Jun 2021 20:42:56 GMT

Thanks for the info that does help then my question

Re: BT Pro TV Box

terryraymond — Tue, 29 Jun 2021 21:25:50 GMT

I’ve actually stopped using my Youview boxes and just access my package via firestick 4k which has support for HDR10, HLG, HDR10+, Dolby Vision. I access my aerial feed via HDHomeRun to distribute signal through my network up to 4 TV/devices as the signal is not strong enough to split into two rooms. Therefore I’m paying the £5 a month but not using it due to poor split signal and can’t cancel the second box as in contract.

Re: BT Pro TV Box

chilton55555 — Tue, 29 Jun 2021 22:23:59 GMT

Hi @Deano123 . What is the make and model of the new box and does it support multiroom?

Re: BT Pro TV Box

Deano123 — Wed, 30 Jun 2021 05:58:00 GMT

It's a sagecom bt pro mate , and the multi room is only available with the existing old boxes

Re: BT Pro TV Box

scharter — Fri, 11 Mar 2022 18:10:09 GMT

Hi @terryraymond I got the BT Pro Box, when I spoke to sales to change (negotiate!!) my package from the old Entertainment to just Big Sport .

Re: BT Pro TV Box

biohazardx9 — Sat, 12 Mar 2022 11:19:04 GMT

Agreed, this box is very good. For me, speed is everything. When I press an action I expect it to be actioned. This box does that and more.

Aside from some minor issues which bt are aware of already, I can safely say its a brilliant product. It looks smart as well as functions well.

Due to now TV, some channels are duplicated which is funny (sky arts and sky news being the two)

A few things that could easily be added to the guide though...

1. Pressing a button (eg red) could set a reminder, rather than pressing 'i' then set reminder.

2. Pressing 'i' on a show that's available on demand but is currently live on that channel but isn't 'new' (aka a repeat) doesn't show the on demand button when it could.

3. Although trivial, some UI elements are not bt themed. Mainly the mini bar. Has a blue progress bar and text. As well as the home screen text on the tiles having blue text. I think a bright purple should be it's replacement or white.

4. During the box setup a third power mode called eco was available but once setup that option is absent.

Very good box, extremely happy with it.

Re: BT Pro TV Box

terryraymond — Mon, 14 Mar 2022 18:58:41 GMT

Thanks. I got one a while ago when I changed my flexible tv package with now on MyBT 🙂 the box is much better than previous one.