This topic

Now tv not staying logged in

Seanyetti — Fri, 11 Jun 2021 11:27:36 GMT

Since the update on the 8th June, every time I sign into now tv via the youview box i5 works fine but when I leave it signs me out. This has never happened before the update it just kept me signed in. It can be a very laborious task putting in an email and password every time using a remote control. Why is this now happening and how can I stop it from happening.

My now tv is through a bt package.

thanks

Sean

Re: Now tv not staying logged in

Les-Gibson — Fri, 11 Jun 2021 16:33:59 GMT

I suspect the software in your box has screwed up, try turning the box off at the mains for a minute or so and then turn it back on

Re: Now tv not staying logged in

Seanyetti — Mon, 14 Jun 2021 14:23:59 GMT

Thanks for the reply.

unfortunately this didn’t work.