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    <title>This topic</title>
    <link>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2198227#M1240432</link>
    <description>&lt;P&gt;&lt;a href="https://community.bt.com/t5/user/viewprofilepage/user-id/255971"&gt;@DarrenDev&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Here is a copy and paste of my original post in Message 174…&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;I'm on a Denon AVR-X4500H, with a Dolby Atmos speaker setup. I have the BT TV Pro box set to HMDI Sound "Surround". When I put the Denon into Direct sound mode, I have tried to do some comprehensive testing for you and here are my results:&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;&lt;U&gt;BBC One HD&lt;/U&gt;&lt;/STRONG&gt; - Denon detects input as surround sound. Vocals coming out of centre channel only. The front L+R and rear L+R speakers all only play the ambient sounds/music, no vocals at all. The Atmos speakers play no sound of any type. It seems to process surround sound correctly.&lt;/P&gt;&lt;P&gt;&lt;U&gt;&lt;STRONG&gt;ITV HD, Channel 4 HD, Channel 5 HD&lt;/STRONG&gt; &lt;/U&gt;- Denon detects input as surround sound. Stereo mix of all sounds coming out of front L+R speakers only. No sound of any type coming from centre speaker, rear L+R or Atmos speakers. Despite detecting as surround sound, it seems to process as stereo, which seems to be correct.&lt;/P&gt;&lt;P&gt;&lt;U&gt;&lt;STRONG&gt;BT Sport 1, 2, 3 HD, Sky Sports News HD, Sky Sports Main Event HD&lt;/STRONG&gt;&lt;/U&gt; -&amp;nbsp;Denon detects input as surround sound. Sound mix (audio and vocals) comes out of all channels at the same time for front L+R, centre and rear L+R. The Atmos speakers play no sound of any type. The same audio comes out of all speakers, it seems to be a stereo mix that purports to be surround and therefore doesn't seem right.&lt;/P&gt;&lt;P&gt;&lt;U&gt;&lt;STRONG&gt;E&lt;/STRONG&gt;&lt;STRONG&gt;urosport 1, 2 HD&lt;/STRONG&gt; &lt;/U&gt;- Denon detects input as surround sound. Sound mix (audio and vocals) coming out of front L+R and centre channels. The rear L+R speakers all only play the ambient sounds/music, no vocals at all. The Atmos speakers play no sound of any type.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;U&gt;&lt;STRONG&gt;All of the above channels in SD&lt;/STRONG&gt;&lt;/U&gt; -&amp;nbsp;Denon detects input as surround sound. Stereo mix of all sounds coming out of front L+R speakers only. No sound of any type coming from centre speaker, rear L+R or Atmos speakers.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I think that because the HDMI Sound is set to "Surround", it reports surround sound to the Denon and that's what it detects as. However, it does not always process it as such, as can be seen by ITV HD, Channel 4 HD and Channel 5 HD.&lt;/P&gt;&lt;P&gt;I can't test channel 465 for Atmos, as it's only the demo at the moment.&lt;/P&gt;&lt;P&gt;I mentioned this in another thread, but like some others, the audio is incredibly quiet. On the Denon volume scale of 0 to 98, my Apple TV 4K, NVidia Shield, Sky Q and the audio stream from the TV are all comfortable listening levels at between volume level 35 and 45. Much above 45 is bordering on too loud. The BT TV Pro box has to be well up above level 65 to be comparable to the other sources.&lt;/P&gt;&lt;P&gt;Hope that helps.&lt;/P&gt;</description>
    <pubDate>Wed, 01 Dec 2021 22:03:56 GMT</pubDate>
    <dc:creator>Will168</dc:creator>
    <dc:date>2021-12-01T22:03:56Z</dc:date>
    <item>
      <title>BT TV Box Pro - comments/questions</title>
      <link>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2166641#M1240152</link>
      <description>&lt;P&gt;Thought it might br an idea to have a thread with comments and questions for those using the new box - or looking to get it.&lt;/P&gt;&lt;P&gt;One thing I'm finding is this - anyone else?&lt;/P&gt;&lt;P&gt;For HDMI audio they are two options as before: Stereo or Surround.&lt;BR /&gt;Selecting 'Stereo' is forcing all output to be PCM 2.0.&lt;BR /&gt;Selecting 'Surround' is focing all output to be on DD+ format.&lt;/P&gt;&lt;P&gt;On the original UHD box - selecting 'Surround' would follow the format of the broadcast.&lt;/P&gt;&lt;P&gt;So the SD channels are now showing as DD+ - but they are in fact PCM source.&lt;/P&gt;</description>
      <pubDate>Sat, 12 Jun 2021 14:48:01 GMT</pubDate>
      <guid>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2166641#M1240152</guid>
      <dc:creator>ozsat</dc:creator>
      <dc:date>2021-06-12T14:48:01Z</dc:date>
    </item>
    <item>
      <title>Re: BT TV Box Pro - comments/questions</title>
      <link>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2166674#M1240153</link>
      <description>&lt;P&gt;I just tried the same on my Box Pro and found the same that output is always Dolby 5.1&lt;/P&gt;&lt;P&gt;I find it annoying not to have the 'close' button anymore. Several times we've been in an app and wanted to return to live TV which now seems to take a lot more button presses.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sat, 12 Jun 2021 20:10:13 GMT</pubDate>
      <guid>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2166674#M1240153</guid>
      <dc:creator>jparnell82</dc:creator>
      <dc:date>2021-06-12T20:10:13Z</dc:date>
    </item>
    <item>
      <title>Re: BT TV Box Pro - comments/questions</title>
      <link>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2166687#M1240154</link>
      <description>&lt;P&gt;Yes this is something I complained about. Seems if you select surround the box is pushing out DD+ 5.1 at all times, where the old box would push the format being broadcast. I much prefer that as my dedicated amp can make a much better job of creating a pseudo surround signal if the base signal isn’t surround.&lt;/P&gt;</description>
      <pubDate>Sat, 12 Jun 2021 22:10:07 GMT</pubDate>
      <guid>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2166687#M1240154</guid>
      <dc:creator>scointer</dc:creator>
      <dc:date>2021-06-12T22:10:07Z</dc:date>
    </item>
    <item>
      <title>Re: BT TV Box Pro - comments/questions</title>
      <link>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2166691#M1240155</link>
      <description>&lt;P&gt;The most annoying thing so far is unable to get the remote to pair with my TV.&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;&lt;P&gt;Other than it’s a nice fast box. I do find pressing buttons frantically to go back to where I started.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sat, 12 Jun 2021 23:27:27 GMT</pubDate>
      <guid>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2166691#M1240155</guid>
      <dc:creator>terry821</dc:creator>
      <dc:date>2021-06-12T23:27:27Z</dc:date>
    </item>
    <item>
      <title>Re: BT TV Box Pro - comments/questions</title>
      <link>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2166699#M1240156</link>
      <description>&lt;P&gt;The HDR promo loop on channel 465 looks good and seems to be running at around 28Mb/s. Unfortunatly there is very little true 4K programming on channel 433 for the next few weeks and nothing in HDR.&lt;/P&gt;&lt;P&gt;BBC iPlayer, Netflix and Amazon Prime apps all do HDR.&lt;/P&gt;</description>
      <pubDate>Sun, 13 Jun 2021 05:49:18 GMT</pubDate>
      <guid>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2166699#M1240156</guid>
      <dc:creator>ozsat</dc:creator>
      <dc:date>2021-06-13T05:49:18Z</dc:date>
    </item>
    <item>
      <title>Re: BT TV Box Pro - comments/questions</title>
      <link>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2166889#M1240157</link>
      <description>&lt;P&gt;Can anyone upgrade to this box? If so how/where?&lt;/P&gt;</description>
      <pubDate>Mon, 14 Jun 2021 15:19:58 GMT</pubDate>
      <guid>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2166889#M1240157</guid>
      <dc:creator>stuartrogerson</dc:creator>
      <dc:date>2021-06-14T15:19:58Z</dc:date>
    </item>
    <item>
      <title>Re: BT TV Box Pro - comments/questions</title>
      <link>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2166934#M1240158</link>
      <description>&lt;P&gt;Switch to the ViP package which will start a 24 month contract - but you can downgrade after a month.&lt;/P&gt;&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://community.bt.com/t5/user/viewprofilepage/user-id/106"&gt;@stuartrogerson&lt;/a&gt;wrote:&lt;BR /&gt;&lt;P&gt;Can anyone upgrade to this box? If so how/where?&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 14 Jun 2021 18:15:53 GMT</pubDate>
      <guid>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2166934#M1240158</guid>
      <dc:creator>ozsat</dc:creator>
      <dc:date>2021-06-14T18:15:53Z</dc:date>
    </item>
    <item>
      <title>Re: BT TV Box Pro - comments/questions</title>
      <link>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2167548#M1240159</link>
      <description>&lt;P&gt;So what is the answer to the 4 tuners, is this box able to record 4 shows at once?&lt;/P&gt;&lt;P&gt;For example can it record 2 freeview channels and 2 internet channels?&lt;/P&gt;</description>
      <pubDate>Fri, 18 Jun 2021 05:47:34 GMT</pubDate>
      <guid>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2167548#M1240159</guid>
      <dc:creator>jam2000</dc:creator>
      <dc:date>2021-06-18T05:47:34Z</dc:date>
    </item>
    <item>
      <title>Re: BT TV Box Pro - comments/questions</title>
      <link>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2167549#M1240160</link>
      <description>&lt;P&gt;So it seems that DTT records and BTtv recordings are dealt with as two different options.&lt;/P&gt;&lt;P&gt;You can have up to four DTT recordings active and also up to two BTtv recordings active simultaneously. And you can watch another channel from either source at the same time.&lt;/P&gt;&lt;P&gt;So a total of 6 recordings and watch a 7th.&lt;/P&gt;&lt;P&gt;If you try and record a 3rd BTtv recording then you get a list of the two current BTtv recordings and have to select one to cancel.&lt;/P&gt;&lt;P&gt;If you try and record a 5th DTT recording then you get a list of the four current DTT recordings and have to select one to cancel.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://community.bt.com/t5/user/viewprofilepage/user-id/429"&gt;@jam2000&lt;/a&gt;wrote:&lt;BR /&gt;&lt;P&gt;So what is the answer to the 4 tuners, is this box able to record 4 shows at once?&lt;/P&gt;&lt;P&gt;For example can it record 2 freeview channels and 2 internet channels?&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 18 Jun 2021 06:11:22 GMT</pubDate>
      <guid>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2167549#M1240160</guid>
      <dc:creator>ozsat</dc:creator>
      <dc:date>2021-06-18T06:11:22Z</dc:date>
    </item>
    <item>
      <title>Re: BT TV Box Pro - comments/questions</title>
      <link>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2167810#M1240161</link>
      <description>&lt;P&gt;I'm really enjoying the new box. So far so good. Really like the new remote control and the extra recording capabilities too.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 20 Jun 2021 12:16:17 GMT</pubDate>
      <guid>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2167810#M1240161</guid>
      <dc:creator>jam2000</dc:creator>
      <dc:date>2021-06-20T12:16:17Z</dc:date>
    </item>
    <item>
      <title>Re: BT TV Box Pro - comments/questions</title>
      <link>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2167812#M1240162</link>
      <description>&lt;P&gt;I really like it too. The performance of noticeably better, even coming from the G5 / T4000.&lt;/P&gt;&lt;P&gt;The only thing annoying me at the moment is the lack of close button on the remote to quickly get from an app to live TV.&lt;/P&gt;</description>
      <pubDate>Sun, 20 Jun 2021 12:19:31 GMT</pubDate>
      <guid>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2167812#M1240162</guid>
      <dc:creator>jparnell82</dc:creator>
      <dc:date>2021-06-20T12:19:31Z</dc:date>
    </item>
    <item>
      <title>Re: BT TV Box Pro - comments/questions</title>
      <link>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2167826#M1240163</link>
      <description>&lt;P&gt;&lt;a href="https://community.bt.com/t5/user/viewprofilepage/user-id/106840"&gt;@jparnell82&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I don't have a Pro box, (yet!), but I found this on page 8 of the manual:&lt;/P&gt;&lt;P&gt;"To return to live TV at any time,&lt;BR /&gt;press [&lt;EM&gt;Home button - picture of a house&lt;/EM&gt;]."&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;</description>
      <pubDate>Sun, 20 Jun 2021 12:51:14 GMT</pubDate>
      <guid>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2167826#M1240163</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2021-06-20T12:51:14Z</dc:date>
    </item>
    <item>
      <title>Re: BT TV Box Pro - comments/questions</title>
      <link>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2167846#M1240164</link>
      <description>&lt;P&gt;Pressing the purple button opens the home page and I then need to go into the guide to select a channel so doesn't take me quite to live TV&lt;/P&gt;</description>
      <pubDate>Sun, 20 Jun 2021 14:03:35 GMT</pubDate>
      <guid>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2167846#M1240164</guid>
      <dc:creator>jparnell82</dc:creator>
      <dc:date>2021-06-20T14:03:35Z</dc:date>
    </item>
    <item>
      <title>Re: BT TV Box Pro - comments/questions</title>
      <link>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2167894#M1240165</link>
      <description>&lt;P&gt;How do you skip the normal 30 seconds while watching a recording?&lt;/P&gt;</description>
      <pubDate>Mon, 21 Jun 2021 08:01:52 GMT</pubDate>
      <guid>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2167894#M1240165</guid>
      <dc:creator>jam2000</dc:creator>
      <dc:date>2021-06-21T08:01:52Z</dc:date>
    </item>
    <item>
      <title>Re: BT TV Box Pro - comments/questions</title>
      <link>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2167895#M1240166</link>
      <description>You can't from what I can tell. My wife pointed this out to me last night</description>
      <pubDate>Mon, 21 Jun 2021 08:03:45 GMT</pubDate>
      <guid>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2167895#M1240166</guid>
      <dc:creator>jparnell82</dc:creator>
      <dc:date>2021-06-21T08:03:45Z</dc:date>
    </item>
    <item>
      <title>Re: BT TV Box Pro - comments/questions</title>
      <link>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2167903#M1240167</link>
      <description>&lt;P&gt;Do you mean the skip forward 1 minute or back 15 seconds. To do that you just hold the ff/rew button down for a bit.&lt;/P&gt;</description>
      <pubDate>Mon, 21 Jun 2021 08:43:53 GMT</pubDate>
      <guid>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2167903#M1240167</guid>
      <dc:creator>scointer</dc:creator>
      <dc:date>2021-06-21T08:43:53Z</dc:date>
    </item>
    <item>
      <title>Re: BT TV Box Pro - comments/questions</title>
      <link>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2167928#M1240168</link>
      <description>&lt;P&gt;How do existing VIP customers obtain the new box.......Cant see anywhere on the website to order one.&lt;/P&gt;</description>
      <pubDate>Mon, 21 Jun 2021 11:19:57 GMT</pubDate>
      <guid>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2167928#M1240168</guid>
      <dc:creator>stewarttracey910</dc:creator>
      <dc:date>2021-06-21T11:19:57Z</dc:date>
    </item>
    <item>
      <title>Re: BT TV Box Pro - comments/questions</title>
      <link>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2167965#M1240169</link>
      <description>&lt;P&gt;At present I think you have to re-contract.&lt;/P&gt;&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://community.bt.com/t5/user/viewprofilepage/user-id/36921"&gt;@stewarttracey910&lt;/a&gt;wrote:&lt;BR /&gt;&lt;P&gt;How do existing VIP customers obtain the new box.......Cant see anywhere on the website to order one.&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 21 Jun 2021 14:34:57 GMT</pubDate>
      <guid>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2167965#M1240169</guid>
      <dc:creator>ozsat</dc:creator>
      <dc:date>2021-06-21T14:34:57Z</dc:date>
    </item>
    <item>
      <title>Re: BT TV Box Pro - comments/questions</title>
      <link>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2167985#M1240170</link>
      <description>&lt;P&gt;Is there any real advantage to this new box over the current version?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;cheers&lt;/P&gt;</description>
      <pubDate>Mon, 21 Jun 2021 15:40:25 GMT</pubDate>
      <guid>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2167985#M1240170</guid>
      <dc:creator>mikef</dc:creator>
      <dc:date>2021-06-21T15:40:25Z</dc:date>
    </item>
    <item>
      <title>Re: BT TV Box Pro - comments/questions</title>
      <link>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2167990#M1240171</link>
      <description>&lt;P&gt;Is does HDR and can record more channels at once.&lt;/P&gt;&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://community.bt.com/t5/user/viewprofilepage/user-id/1173"&gt;@mikef&lt;/a&gt;wrote:&lt;BR /&gt;&lt;P&gt;Is there any real advantage to this new box over the current version?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;cheers&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 21 Jun 2021 15:45:47 GMT</pubDate>
      <guid>https://community.bt.com/t5/Archive-Staging/BT-TV-Box-Pro-comments-questions/m-p/2167990#M1240171</guid>
      <dc:creator>ozsat</dc:creator>
      <dc:date>2021-06-21T15:45:47Z</dc:date>
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