https://community.bt.com/t5/Archive-Staging/By-Tv-box-turning-off/m-p/2167193#M1240590 <P>Hi <a href="https://community.bt.com/t5/user/viewprofilepage/user-id/291488">@Scsabarrie</a>&nbsp;</P> <P>Unless the box is getting too hot in which case&nbsp; it could turn itself off -</P> <P>If performing the maintenance mode resets have not resolved the issuesd then if you have a current BTTV subscription then reporting the issues you are having to BT by phone or live chat (if operational) is probably the way forward.</P> Wed, 16 Jun 2021 09:10:23 GMT zulu17 2021-06-16T09:10:23Z https://community.bt.com/t5/Archive-Staging/By-Tv-box-turning-off/m-p/2167185#M1240589 <P>My box keeps turning itself off.&nbsp;<BR /><BR />I looked at previous chats on the forum about resetting it, did this and it worked! Next day it starts turning off again!</P><P>Eveey time it goes to the youview page and just gets stuck there!&nbsp;</P> Wed, 16 Jun 2021 06:45:07 GMT https://community.bt.com/t5/Archive-Staging/By-Tv-box-turning-off/m-p/2167185#M1240589 Scsabarrie 2021-06-16T06:45:07Z https://community.bt.com/t5/Archive-Staging/By-Tv-box-turning-off/m-p/2167193#M1240590 <P>Hi <a href="https://community.bt.com/t5/user/viewprofilepage/user-id/291488">@Scsabarrie</a>&nbsp;</P> <P>Unless the box is getting too hot in which case&nbsp; it could turn itself off -</P> <P>If performing the maintenance mode resets have not resolved the issuesd then if you have a current BTTV subscription then reporting the issues you are having to BT by phone or live chat (if operational) is probably the way forward.</P> Wed, 16 Jun 2021 09:10:23 GMT https://community.bt.com/t5/Archive-Staging/By-Tv-box-turning-off/m-p/2167193#M1240590 zulu17 2021-06-16T09:10:23Z