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BT TV box pro remote

david1982 — Mon, 21 Jun 2021 06:32:12 GMT

My question is about by TV box pro remote and am missing stop button. I can overcome no close button but how do I stop a recording playing and return to live TV etc

Re: BT TV box pro remote

terry821 — Mon, 21 Jun 2021 07:32:54 GMT

The record button is used to delete items in your recordings list.

You can also press "R" on the TV guide which will show you a list of options.

Re: BT TV box pro remote

david1982 — Mon, 21 Jun 2021 09:28:47 GMT

@terry821 thanks for your early reply, but my query concerns lack of 'stop' button. If I am watching a recording and want to stop it to return to 'live' TV how do I do it.

Re: BT TV box pro remote

DarrenDev — Mon, 21 Jun 2021 09:50:24 GMT

Press the back button multiple times, or press the YouView button or TV Guide button to select something else to watch.

Re: BT TV box pro remote

david1982 — Mon, 21 Jun 2021 10:54:31 GMT

@DarrenDev thanks Darren I assume anyone of these options would stop the recording playback and take me to that point if I wanted to resume at a later date. I expect I would have discovered this myself by playing around but your help is appreciated and easier. Thanks again.

Re: BT TV box pro remote

jparnell82 — Mon, 21 Jun 2021 12:15:05 GMT

Lack of close button is irritating. Would be great if it could be programmed so holding down the back button acts as the close button

Re: BT TV box pro remote

DarrenDev — Mon, 21 Jun 2021 13:44:59 GMT

I miss the delete button more - I used it for deleting recordings, and backspacing when typing in search. The latter will be less important when voice search is enabled. Also, the back button is in a different place to all other remotes I've ever used - being above the d-pad is weird.
I assume the new remote was designed based on usage figures of existing remotes though - culling lesser-used keys.
Overall, I prefer the new remote.

Worth noting that you can still use the old remote with the new box if you really hate using the new remote.

Re: BT TV box pro remote

stuartrogerson — Mon, 21 Jun 2021 13:58:05 GMT

Is there a photo of the new remote anywhere. I find the current remote difficult to navigate due to sight problems

Re: BT TV box pro remote

DarrenDev — Mon, 21 Jun 2021 14:01:54 GMT

From the BT newsroom: BT unveils BT TV Box Pro

(click the image to zoom)

Re: BT TV box pro remote

stuartrogerson — Mon, 21 Jun 2021 14:01:19 GMT

Great thank you that does look much simpler and better

Re: BT TV box pro remote

NeilO — Mon, 21 Jun 2021 14:03:35 GMT

Hi @stuartrogerson Page 4 on the BT TV box pro user guide might be helpful.

Thanks

Neil

Re: BT TV box pro remote

stuartrogerson — Mon, 21 Jun 2021 14:13:26 GMT

Brilliant thank you Neil

Re: BT TV box pro remote

MrBump007 — Wed, 18 Aug 2021 13:20:53 GMT

My old remote does not seem to work with the new box, is there any way of making it? Prefer the new remote but very difficult to use without the delete and close buttons particularly if you are in an app, pressing the back button 5 times instead of close once doesn’t seem a good solution lol!

Re: BT TV box pro remote

DarrenDev — Wed, 18 Aug 2021 13:23:56 GMT

Don't worry about closing the app - just press the purple button on the new remote and choose what you want to watch next. Or press the standby button if you're done watching.
The old remote should work find with the new box, so if it isn't working then either check the batteries, or confirm that you have line of sight from the remote to your box.

Re: BT TV box pro remote

ledgie — Wed, 18 Aug 2021 13:25:01 GMT

@DarrenDevwrote:
I miss the delete button more - I used it for deleting recordings, and backspacing when typing in search.

I miss delete too. It's a pain having to hit R then go down to delete. It might be better if one of the unused colour soft keys could replace delete in that area of myTV.

Re: BT TV box pro remote

alexmidd — Tue, 26 Oct 2021 12:27:31 GMT

The lack of a ‘stop’ button is irritating. For example, if you are on live pause and behind the live programme, the only way out of it is to go to the guide and select a different programme or to wind forward to get back to live TV. Every other box I have had has a stop button that takes you out of live pause immediately. It’s not very user freindly.

Re: BT TV box pro remote

jparnell82 — Tue, 26 Oct 2021 12:36:46 GMT

Completely agree! No stop button annoys us too.

Same with lack of skip by x seconds button, and the way a single button needs to be used for both fast forward and skip. Not very user friendly.