This topic

Streaming problems

Alison65 — Fri, 23 Jul 2021 04:32:53 GMT

I've just got Discovery Plus but when I try to stream it onto my tv the program keeps jumping or stopping. It says it's a problem with my broadband any help would be gratefully received

Re: Streaming problems

NigelB72 — Fri, 23 Jul 2021 07:04:57 GMT

There was a major issue last night causing streaming issues with lots of platforms. This was not a BT related issue as it was global and was even causing issues with some banking platforms.

Re: Streaming problems

zulu17 — Fri, 23 Jul 2021 08:14:22 GMT

Not a Youview/BT TV issue as Discovery+ is not a current App provided on that platform.

possibly due to

https://www.theguardian.com/technology/2021/jul/22/online-banking-and-gaming-services-hit-by-internet-outage

Re: Streaming problems

Alison65 — Fri, 23 Jul 2021 18:52:47 GMT

It was Friday morning I was having problems. I'm not saying it's bt's fault I just wondered if there was a way I could possibly increase the quality of my picture