Now TV says email not recognised when trying to log on

swanseauk — Sat, 14 Aug 2021 13:17:33 GMT

When clicking on the "Manage Now TV password" the link takes me to the NOW TV page. I put in my hotmail email addres that I use for my BT account but it says email not recognised. How can I resolve this quickly.

Re: Now TV says email not recognised when trying to log on

RobbieMac — Sat, 14 Aug 2021 14:25:38 GMT

Hi @swanseauk

Welcome and thanks for posting!

Sorry for the problems you're having logging in to watch the NOW content. For help today, you can reach my colleagues in the helpdesk by calling 0800 800 150.

Post back and let me know how you get on chatting with them.

Cheers,

Robbie

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Now TV says email not recognised when trying to log on

Re: Now TV says email not recognised when trying to log on