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How long to get Now TV after changing to flexible packages

brianalexander — Wed, 15 Sep 2021 11:34:38 GMT

Hi All,

I changed to a Now TV entertainment package. I was told it would be done by Mon 13th. The order is still open and I don't have access to Now TV. How long does it typically take?

Thanks,

Mike

Re: How long to get Now TV after changing to flexible packages

JohnC2 — Thu, 16 Sep 2021 15:27:39 GMT

Hi @brianalexander, welcome to the forum, and thanks for posting. Sorry that you are still waiting for your Now order to complete. Has the order been completed since you posted and all is working for you? If not it would be best to call and speak with our orders team and they'll be able to get the order moving or replaced.

Cheers

John

Re: How long to get Now TV after changing to flexible packages

brianalexander — Fri, 17 Sep 2021 08:10:59 GMT

Hi JohnC2,

Thanks I called them and indeed there is a problem with the order that they are now trying to fix.

Thanks,

Brian