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BT youview box

agylli — Sat, 06 Nov 2021 19:28:45 GMT

My youview box is stuck in waking up and youview loading loop. None of the maintenance modes do anything. I have tried unplugging the box, restarting my Hub but still nothing?? Is there any hope???

Re: BT youview box

PaddyB — Sat, 06 Nov 2021 19:52:21 GMT

Hi @agylli,

Thank you for posting. I'm sorry if you're having issues with your BT TV Box. Have you tried a full factory reset?

Factory Reset

Thanks,

Paddy

Re: BT youview box

welshgit — Sun, 07 Nov 2021 09:50:23 GMT

my box too will not boot up ,tried off/on factory reset and no difference so i phoned and spoke to 2 lovely ladies in Exeter and a new box is coming in a few days . i forgot to ask them if i am getting the same type of box or one of the new ones . i have a few boxes around the house so i moved one of them so i wont miss anything except logging in to all the apps AGAIN