https://community.bt.com/t5/Archive-Staging/BT-TV/m-p/2201363#M1242112 <P>My BT box is failing to record most of the programs that it's set to record after years of working fine. I think I've followed the guidelines for set up and signal strength. Is my box faulty?&nbsp;</P> Fri, 17 Dec 2021 05:33:57 GMT ron44 2021-12-17T05:33:57Z https://community.bt.com/t5/Archive-Staging/BT-TV/m-p/2201363#M1242112 <P>My BT box is failing to record most of the programs that it's set to record after years of working fine. I think I've followed the guidelines for set up and signal strength. Is my box faulty?&nbsp;</P> Fri, 17 Dec 2021 05:33:57 GMT https://community.bt.com/t5/Archive-Staging/BT-TV/m-p/2201363#M1242112 ron44 2021-12-17T05:33:57Z https://community.bt.com/t5/Archive-Staging/BT-TV/m-p/2201437#M1242113 <P>Hi,&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/297388">@ron44</a>&nbsp;welcome to the community and thanks for posting, I'm sorry to see you're having problems recording on your BT TV box. Can you try a <A href="https://www.bt.com/help/tv/fix-a-problem/tv-boxes/how-do-i-reset-my-bt-tv-box-" target="_self">factory reset of the TV box</A> ensuring to choose the option to keep your recordings to see if that helps?</P> <P>Thanks</P> <P>Neil</P> Fri, 17 Dec 2021 12:39:34 GMT https://community.bt.com/t5/Archive-Staging/BT-TV/m-p/2201437#M1242113 NeilO 2021-12-17T12:39:34Z