https://community.bt.com/t5/Archive-Staging/Tv-box-won-t-factory-reset-using-the-box-or-remote/m-p/2203034#M1242148 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/297675">@Heckyace</a>,</P> <P>Thank you for posting and welcome to the Community.</P> <P>I'm sorry if you haven't been able to reset your BT TV Box. Have you tried the steps as shown here -&nbsp;<A href="https://www.bt.com/help/tv/fix-a-problem/tv-boxes/how-do-i-reset-my-bt-tv-box-" target="_self">How do I reset my BT TV box?</A>&nbsp;</P> <P>What BT TV box are you using and what happens when you try to reset it?</P> <P>Thanks,</P> <P>Paddy</P> Tue, 28 Dec 2021 15:21:24 GMT PaddyB 2021-12-28T15:21:24Z https://community.bt.com/t5/Archive-Staging/Tv-box-won-t-factory-reset-using-the-box-or-remote/m-p/2203022#M1242147 Tue, 28 Dec 2021 14:50:42 GMT https://community.bt.com/t5/Archive-Staging/Tv-box-won-t-factory-reset-using-the-box-or-remote/m-p/2203022#M1242147 Heckyace 2021-12-28T14:50:42Z https://community.bt.com/t5/Archive-Staging/Tv-box-won-t-factory-reset-using-the-box-or-remote/m-p/2203034#M1242148 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/297675">@Heckyace</a>,</P> <P>Thank you for posting and welcome to the Community.</P> <P>I'm sorry if you haven't been able to reset your BT TV Box. Have you tried the steps as shown here -&nbsp;<A href="https://www.bt.com/help/tv/fix-a-problem/tv-boxes/how-do-i-reset-my-bt-tv-box-" target="_self">How do I reset my BT TV box?</A>&nbsp;</P> <P>What BT TV box are you using and what happens when you try to reset it?</P> <P>Thanks,</P> <P>Paddy</P> Tue, 28 Dec 2021 15:21:24 GMT https://community.bt.com/t5/Archive-Staging/Tv-box-won-t-factory-reset-using-the-box-or-remote/m-p/2203034#M1242148 PaddyB 2021-12-28T15:21:24Z