https://community.bt.com/t5/Archive-Staging/Wrong-login-details-trying-to-sign-in-on-BT-TV-app/m-p/2118882#M1242555 <P>Hello ,</P><P>I've been watching Bayern game on BT app on my TV and it started loading ocasionally so I exited out of the app but to my surprise the app has dissapeared from menu . I reinstalled it and tried to login but I got an error message saying I entered wrong login details . I made sure the details entered were correct and also tried to login through another device which worked .</P><P>Anyone had this issue before ?</P><P>Thank you for reply</P> Sat, 05 Dec 2020 18:20:07 GMT Fausty 2020-12-05T18:20:07Z https://community.bt.com/t5/Archive-Staging/Wrong-login-details-trying-to-sign-in-on-BT-TV-app/m-p/2118882#M1242555 <P>Hello ,</P><P>I've been watching Bayern game on BT app on my TV and it started loading ocasionally so I exited out of the app but to my surprise the app has dissapeared from menu . I reinstalled it and tried to login but I got an error message saying I entered wrong login details . I made sure the details entered were correct and also tried to login through another device which worked .</P><P>Anyone had this issue before ?</P><P>Thank you for reply</P> Sat, 05 Dec 2020 18:20:07 GMT https://community.bt.com/t5/Archive-Staging/Wrong-login-details-trying-to-sign-in-on-BT-TV-app/m-p/2118882#M1242555 Fausty 2020-12-05T18:20:07Z https://community.bt.com/t5/Archive-Staging/Wrong-login-details-trying-to-sign-in-on-BT-TV-app/m-p/2118908#M1242556 <P>Hi <a href="https://community.bt.com/t5/user/viewprofilepage/user-id/279845">@Fausty</a>&nbsp;</P> <P>Can you confirm that it is the BT TV app you are having the issue with and not the BT Sport App.</P> <P>Also which TV is the app on (samsung or other) ?</P> Sat, 05 Dec 2020 20:47:27 GMT https://community.bt.com/t5/Archive-Staging/Wrong-login-details-trying-to-sign-in-on-BT-TV-app/m-p/2118908#M1242556 zulu17 2020-12-05T20:47:27Z