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BT App on Amazon 4K Fire

TheRealUD — Fri, 25 Dec 2020 21:22:39 GMT

Hi,

As I can't get BT Sport 4K on my Sky Q box, I thought I would try the BT App on my 4K Amazon gizmo.

I've checked that my ID is linked to the account and I am the account holder. As far as I can tell, I should be able to log in to the app using the same login as for managing my account on the website. Nothing's simple online nowadays, so I'm probably missing something - anyone any idea what it might be?!

Thanks

David

Re: BT App on Amazon 4K Fire

DarrenDev — Sat, 26 Dec 2020 06:49:37 GMT

Are you trying to use the BT TV app or the BT Sport app? They have different subscription requirements.
If it's just BT Sport you want to watch, I recommend you use the BT Sport app. If you're having issues logging into that app, try watching BT Sport on the web - www.bt.com/sport/watch
If that fails then check the instructions at www.bt.com/help/id003
If web works ok but app still fails, send me a DM with your BT ID and the results of the above tests.

Re: BT App on Amazon 4K Fire

TheRealUD — Sat, 26 Dec 2020 09:50:39 GMT

[Sound of penny dropping]

Ah, yes, I only subscribe to BT Sport, so the app I'm attempting to use is for the full TV package which I don't have.

Thanks!

David