https://community.bt.com/t5/Archive-Staging/Device-Management-in-BTTV-App/m-p/2128291#M1242780 <P>Send me a <A href="https://community.bt.com/t5/notes/composepage/note-to-user-id/255971" target="_self">DM</A> with your BT ID <a href="https://community.bt.com/t5/user/viewprofilepage/user-id/285209">@grouchomarx</a>&nbsp;, and I'll take a look.</P> Wed, 06 Jan 2021 15:07:44 GMT DarrenDev 2021-01-06T15:07:44Z https://community.bt.com/t5/Archive-Staging/Device-Management-in-BTTV-App/m-p/2128229#M1242779 <P>Hi</P><P>I have the BT TV App on my Samsung tablet.</P><P>I recently bought a chrome cast device so I can watch the app on a TV.</P><P>All went well except the chrome cast counts as a new device in the app.</P><P>I deleted an old device from the app to free up the 2nd slot.</P><P>This said I can add a new device every 30 days.</P><P>It has been well over 30 days now but the app still shows a padlock against the 2nd device slot.</P><P>Please can someone help me to clear this so I can cast from the tablet to the tv.</P><P>Many thanks</P><P>Simon</P> Wed, 06 Jan 2021 13:34:58 GMT https://community.bt.com/t5/Archive-Staging/Device-Management-in-BTTV-App/m-p/2128229#M1242779 grouchomarx 2021-01-06T13:34:58Z https://community.bt.com/t5/Archive-Staging/Device-Management-in-BTTV-App/m-p/2128291#M1242780 <P>Send me a <A href="https://community.bt.com/t5/notes/composepage/note-to-user-id/255971" target="_self">DM</A> with your BT ID <a href="https://community.bt.com/t5/user/viewprofilepage/user-id/285209">@grouchomarx</a>&nbsp;, and I'll take a look.</P> Wed, 06 Jan 2021 15:07:44 GMT https://community.bt.com/t5/Archive-Staging/Device-Management-in-BTTV-App/m-p/2128291#M1242780 DarrenDev 2021-01-06T15:07:44Z