https://community.bt.com/t5/Archive-Staging/Sky-box-saying-I-need-to-upgrade-to-view-BT-Sport-HD/m-p/2134812#M1242953 <P>Hi</P><P>&nbsp;</P><P>My bt package includes hd but I am only able to access the SD channels on my sky box. When I try to view the HD channels it tells me I need to upgrade my package.</P><P>I used to have only SD before I took a new offer including HD. Is the sky box still picking up my old subscription? If so, how can I fix it?</P><P>&nbsp;</P> Mon, 25 Jan 2021 19:39:30 GMT stevengreen93 2021-01-25T19:39:30Z https://community.bt.com/t5/Archive-Staging/Sky-box-saying-I-need-to-upgrade-to-view-BT-Sport-HD/m-p/2134812#M1242953 <P>Hi</P><P>&nbsp;</P><P>My bt package includes hd but I am only able to access the SD channels on my sky box. When I try to view the HD channels it tells me I need to upgrade my package.</P><P>I used to have only SD before I took a new offer including HD. Is the sky box still picking up my old subscription? If so, how can I fix it?</P><P>&nbsp;</P> Mon, 25 Jan 2021 19:39:30 GMT https://community.bt.com/t5/Archive-Staging/Sky-box-saying-I-need-to-upgrade-to-view-BT-Sport-HD/m-p/2134812#M1242953 stevengreen93 2021-01-25T19:39:30Z https://community.bt.com/t5/Archive-Staging/Sky-box-saying-I-need-to-upgrade-to-view-BT-Sport-HD/m-p/2134830#M1242954 <P>You need to phone CS ON 150 or 0800800150 from mobile</P> Mon, 25 Jan 2021 21:44:05 GMT https://community.bt.com/t5/Archive-Staging/Sky-box-saying-I-need-to-upgrade-to-view-BT-Sport-HD/m-p/2134830#M1242954 imjolly 2021-01-25T21:44:05Z