This topic

No HDR 4K only on football tonight?

pjm77 — Wed, 27 Jan 2021 21:28:10 GMT

Two games in 4K tonight but not HDR, any reason why not in HDR? PL games on BT Sport usually are.

Re: No HDR 4K only on football tonight?

ozsat — Thu, 28 Jan 2021 05:18:08 GMT

I was using a NowTV box here and no HDR for the second game - never checked the first game.

The BT listings did have both as HDR.

17:30 Live: Chelsea v Wolves

Series 2020, Episode 43

Chelsea and Wolves go toe-to-toe in the Premier League at Stamford Bridge. [Live] [Widescreen] [4K] [Dolby Atmos] [HDR]

20:00 Live: Man Utd v Sheff Utd

Series 2020, Episode 46

Action from the Premier League as Manchester United and Sheffield United go toe-to-toe at Old Trafford. [Live] [Widescreen] [4K] [Dolby Atmos] [HDR]

Re: No HDR 4K only on football tonight?

DarrenDev — Thu, 28 Jan 2021 08:59:16 GMT

I get a schedule sent to me every morning, and I can see that on Saturday morning it said last night's matches would be HDR/Atmos, but on Sunday morning they had changed to SDR only.
No idea why they changed though, unfortunately. I'm assuming there's a good operational explanation.

Re: No HDR 4K only on football tonight?

pjm77 — Thu, 28 Jan 2021 10:30:44 GMT

Thanks, maybe as lots of game at once HDR on some would have overloaded things?

Ant idea on game tonight, only 1 game so hoping to watch that in HDR?

Re: No HDR 4K only on football tonight?

zulu17 — Thu, 28 Jan 2021 10:47:54 GMT

One limiting factor would be the number and location of the HDR equipped trucks. must be a logistical challenge to get them in and connected in the desired locations in these Covid times.

It would be helpful to know which of the BT Sport Ultimate programmes are scheduled in HDR as currently it is difficult for viewers to find out until the relevant tile appears on the BT Sport app.

Re: No HDR 4K only on football tonight?

DarrenDev — Thu, 28 Jan 2021 10:58:58 GMT

The Android and iOS apps show the HDR logo on the Schedule screen for future events if the mobile device is capable of HDR.
Tottenham v Liverpool tonight is scheduled to be in HDR.

Re: No HDR 4K only on football tonight?

zulu17 — Thu, 28 Jan 2021 11:20:13 GMT

But the large screen non mobile devices don’t , is there any progress in getting a schedule on those devices ?

Re: No HDR 4K only on football tonight?

DarrenDev — Thu, 28 Jan 2021 11:25:59 GMT

I'm not aware of any current plans to offer a schedule in the large screen apps. There are much more exciting (and commonly requested) features currently being developed/tested/trialled.

Speaking only from personal opinion - it sounds a bit of a niche feature? How many people are going to fire up the app on their TV to check a future schedule? It's something I'd imagine people would be more likely to do on their phone? One thing that might be useful is adding an indication in the mobile apps though, to show "Available in HDR on compatible devices" to provide that information to users who don't support HDR on their phone, but will be watching on large screen?

Re: No HDR 4K only on football tonight?

zulu17 — Thu, 28 Jan 2021 12:33:45 GMT

A simple accessible schedule is all that is required by me. I believe when issues were raised in identifying HDR content the clarification from BT was

Upcoming events in HDR will be promoted on-air and online.”

Does concern me that large screen apps whilst appreciating the rollout to more platforms seem to be missing out on refinements that will make their use easier.

Samsung TV app for example seems to date back to November 2019 , surprising no updates in over a year.

Re: No HDR 4K only on football tonight?

DarrenDev — Thu, 28 Jan 2021 12:32:19 GMT

The app installed on the device is just a shell - the app itself is hosted remotely. We only update the shell (widget) when we specifically need new interaction with the hardware.
The remote code is updated very frequently - as often as every 2 weeks. The next update will be happening around 10:30pm today.
You can see the current app version in the bottom left corner of the screen when you select the cog in the top right corner of the app. It'll be in the form "x.y.z - a.b.c" where x.y.z is the remote code version (changes frequently) and a.b.c is the widget version (changes very rarely).

Expect to see some very big changes coming soon. We have a good sized development team working full time on the BT Sport and BT TV apps across all current platforms (and some future platforms too).

Re: No HDR 4K only on football tonight?

zulu17 — Thu, 28 Jan 2021 12:40:34 GMT

Thank you for a clarification .

I look forward to the improvements.

Re: No HDR 4K only on football tonight?

pjm77 — Wed, 03 Feb 2021 18:35:17 GMT

Looks like no HDR games tonight, yet were last night and tomorrow night, only difference from last night is 3 games on at once rather than 2 does this overload the capacity and stop HDR?

Re: No HDR 4K only on football tonight?

DarrenDev — Wed, 03 Feb 2021 19:39:40 GMT

We only have one Ultimate channel, so there'll only ever be a maximum of one channel in 4K / HDR at any one time. There are any number of technical reasons why matches can't be made available on Ultimate - none of them are capacity.

Re: No HDR 4K only on football tonight?

pjm77 — Wed, 03 Feb 2021 19:50:42 GMT

Understand only 1 match in 4K/HDR at a time but tonight’s game is only 4K on Ultimate no HDR, why is that when most Ultimate games are HDR via app?

Re: No HDR 4K only on football tonight?

ozsat — Wed, 03 Feb 2021 20:08:11 GMT

The schedules released on Monday listed both Ultimate games on Tuesday night in HDR and neither Ultimate game on Wednesday night.

@pjm77wrote:
Understand only 1 match in 4K/HDR at a time but tonight’s game is only 4K on Ultimate no HDR, why is that when most Ultimate games are HDR via app?

Re: No HDR 4K only on football tonight?

pjm77 — Wed, 03 Feb 2021 21:09:18 GMT

But is there a reason for that? Only difference was 3 games on at once during some of tonight does that impact their ability to broadcast in HDR?