This topic https://community.bt.com/t5/Archive-Staging/ID-error-003-EE-Sub-BT-Sport-Telling-me-to-upgrade-package/m-p/2142311#M1243278 <P>I have BT Sport sub with EE account, its telling me i need to upgrade. Please help.</P> Tue, 16 Feb 2021 20:46:30 GMT allyjaay 2021-02-16T20:46:30Z ID error 003 EE Sub BT Sport. Telling me to upgrade package... https://community.bt.com/t5/Archive-Staging/ID-error-003-EE-Sub-BT-Sport-Telling-me-to-upgrade-package/m-p/2142311#M1243278 <P>I have BT Sport sub with EE account, its telling me i need to upgrade. Please help.</P> Tue, 16 Feb 2021 20:46:30 GMT https://community.bt.com/t5/Archive-Staging/ID-error-003-EE-Sub-BT-Sport-Telling-me-to-upgrade-package/m-p/2142311#M1243278 allyjaay 2021-02-16T20:46:30Z Re: EE Sub BT Sport. Telling me to upgrade package... https://community.bt.com/t5/Archive-Staging/ID-error-003-EE-Sub-BT-Sport-Telling-me-to-upgrade-package/m-p/2142339#M1243279 <P>id003 error now.............</P> Tue, 16 Feb 2021 20:46:05 GMT https://community.bt.com/t5/Archive-Staging/ID-error-003-EE-Sub-BT-Sport-Telling-me-to-upgrade-package/m-p/2142339#M1243279 allyjaay 2021-02-16T20:46:05Z Re: EE Sub BT Sport. Telling me to upgrade package... https://community.bt.com/t5/Archive-Staging/ID-error-003-EE-Sub-BT-Sport-Telling-me-to-upgrade-package/m-p/2142354#M1243280 Have you checked the help at <A href="http://www.bt.com/help/id003" target="_blank">www.bt.com/help/id003</A> <a href="https://community.bt.com/t5/user/viewprofilepage/user-id/287404">@allyjaay</a> ? It should help you correctly associate your EE subscription with your BT ID. Tue, 16 Feb 2021 21:22:47 GMT https://community.bt.com/t5/Archive-Staging/ID-error-003-EE-Sub-BT-Sport-Telling-me-to-upgrade-package/m-p/2142354#M1243280 DarrenDev 2021-02-16T21:22:47Z Re: EE Sub BT Sport. Telling me to upgrade package... https://community.bt.com/t5/Archive-Staging/ID-error-003-EE-Sub-BT-Sport-Telling-me-to-upgrade-package/m-p/2142419#M1243281 <P>Yes I have, I've been using BT with EE for awhile now I'm not new... I reset my password now it's broken....&nbsp;</P> Wed, 17 Feb 2021 07:40:06 GMT https://community.bt.com/t5/Archive-Staging/ID-error-003-EE-Sub-BT-Sport-Telling-me-to-upgrade-package/m-p/2142419#M1243281 allyjaay 2021-02-17T07:40:06Z Re: EE Sub BT Sport. Telling me to upgrade package... https://community.bt.com/t5/Archive-Staging/ID-error-003-EE-Sub-BT-Sport-Telling-me-to-upgrade-package/m-p/2142463#M1243282 Resetting your password wouldn't cause ID003 error <a href="https://community.bt.com/t5/user/viewprofilepage/user-id/287404">@allyjaay</a> - it specifically means we can't find an active subscription on your BT ID.<BR />Please send me a DM with the BT ID you're trying to use, and I'll check it out. Wed, 17 Feb 2021 10:10:56 GMT https://community.bt.com/t5/Archive-Staging/ID-error-003-EE-Sub-BT-Sport-Telling-me-to-upgrade-package/m-p/2142463#M1243282 DarrenDev 2021-02-17T10:10:56Z