https://community.bt.com/t5/Archive-Staging/Re-BT-TV-App-Extra/m-p/2145099#M1243411 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/287880">@JoeGAT</a>,</P> <P>I am sorry to hear that we haven't been able to sort this for you yet.</P> <P>I'll send you a <A href="https://community.bt.com/t5/notes/privatenotespage" target="_self">private message</A> so my team can help you.</P> <P>Thanks</P> <P>DanielS</P> Sat, 27 Feb 2021 15:51:24 GMT DanielS 2021-02-27T15:51:24Z https://community.bt.com/t5/Archive-Staging/Re-BT-TV-App-Extra/m-p/2145076#M1243410 <P>Hi&nbsp;</P> <P>I am having the <A href="https://community.bt.com/t5/BT-Sport-on-TV-Online-player-or/BT-TV-App-Extra/td-p/2144293" target="_self">exact same issue</A> and tried contacting customer services a few times but not really getting anywhere, can you help?</P> <P>Joe&nbsp;</P> Sat, 27 Feb 2021 15:44:49 GMT https://community.bt.com/t5/Archive-Staging/Re-BT-TV-App-Extra/m-p/2145076#M1243410 JoeGAT 2021-02-27T15:44:49Z https://community.bt.com/t5/Archive-Staging/Re-BT-TV-App-Extra/m-p/2145099#M1243411 <P>Hi&nbsp;<a href="https://community.bt.com/t5/user/viewprofilepage/user-id/287880">@JoeGAT</a>,</P> <P>I am sorry to hear that we haven't been able to sort this for you yet.</P> <P>I'll send you a <A href="https://community.bt.com/t5/notes/privatenotespage" target="_self">private message</A> so my team can help you.</P> <P>Thanks</P> <P>DanielS</P> Sat, 27 Feb 2021 15:51:24 GMT https://community.bt.com/t5/Archive-Staging/Re-BT-TV-App-Extra/m-p/2145099#M1243411 DanielS 2021-02-27T15:51:24Z